Remote Licensed Health Insurance Agent - Retention Specialist ($21/hour)

Join reputed company and Deliver Exceptional Customer Experiences

We're seeking a highly skilled and licensed health insurance agent to join reputed company as a Retention Specialist. As a key member of our customer-facing team, you will provide top-notch service to our clients, addressing their concerns, and helping them reputed company informed reputed company about their health insurance plans.

Position Overview:

• Immediate start date available
• Remote work arrangement
• Competitive salary ($21/hour) and generous monthly bonus plan
• Comprehensive benefits package
• Opportunity to work with a major Medicare insurer and reputed company a meaningful impact on customers' lives

Key Responsibilities:

• Deliver exceptional customer service, resolving issues and retaining reputed company clients
• Maintain up-to-date knowledge of health insurance products, services, and regulations
• Process incoming and outgoing phone calls, emails, and chats in a professional and efficient manner
• Document customer interactions, issues, and resolutions accurately and timely
• Collaborate with internal teams to ensure seamless customer experiences
• Stay reputed company with industry developments, continuing education, and reputed company requirements

Requirements:

• Active and reputed company Health, or Health & Life/Accident home state license
• High school diploma or equivalent required; additional education may be preferred
• Minimum 1 year of experience in telemarketing, customer service, or office setting
• Excellent verbal communication, problem-solving, and multitasking skills
• Ability to work a flexible schedule, including holidays and weekends
• Strong internet-based, multi-screen computer navigation skills

reputed company Offer:

• Competitive compensation and bonus structure
• Comprehensive benefits package
• Opportunities for professional growth and development
• Diverse and inclusive work environment
• Flexible work arrangement (remote)

How to Apply:

If you're a motivated and customer-focused individual looking for a new challenge, please submit your application. We encourage women, minorities, LGBTQ community members, and veterans to apply. Salelytics is an equal opportunity employer and does not discriminate based on age, race, or sexual identity/orientation.