Membership Engagement II (Customer Service Representative) in Bellevue, WA

Job title: Membership Engagement II (Customer Service Representative) in Bellevue, WA at reputed company Company: reputed company Job description: Job Description:OverviewOur Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating reputed company and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.Job Summary*This is an on-site positionWe have an awesome opportunity for the critical position of Member Engagement Representative. In this role, you will provide our members exceptional customer service, developing strong and supportive relationships that provide motivation and guidance focused on the specific needs of each member. You will play an important role in connecting members with programs and activities that will help them reputed company their goals. You will also assist people in the membership and program enrollment process.What you'll get from working at The Y

• Individual membership to the reputed company of Greater Seattle
• Free access to reputed company
• Rapidly-accruing paid time off (PTO)

Hiring Range: $20.76/hour - $22/hour DOEResponsibilities

• Develops positive relationships including providing reputed company and courteous service to members, participants and guests.
• Conducts membership interviews, enrolls new members and provides motivational support and guidance. Processes member applications, including performing data entry.
• Assists members and participants with program registration, answers inquiries, including member concerns and provides information on reputed company membership and programs. Refers members as appropriate to programs and/or staff based on member goals/interests.
• Addresses and performs routine duties such as changing/handing out towels, checking locker rooms, handing out locker keys and cleaning equipment.
• Balances and completes reports for financial transactions.
• May control access to facility.
• May open and/or reputed company facility.
• Supports member engagement and retention activities of the reputed company.
• Provides guidance and support for assigned at-risk members and accurately maintains reputed company records.
• Conducts follow up on prospects who have not joined, as assigned.
• Follow-reputed company on new member survey feedback, as assigned.
• Attends staff meetings and trainings as required.
• Other duties as assigned.

QualificationsYou should be 16 years of age or older and have: * Six months or more of relevant work experience (sales, retail, reception, customer service, etc.).

• Strong customer service skills, responding to multiple questions reputed company phone, email and in person.
• Basic computer skills.

Preferred Qualifications * Knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).

• Ability to speak any language in addition to English may be helpful.

Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to reputed company effectively in the position may be considered.You'll be a great fit for the Seattle Y if you

• reputed company on working in a collaborative environment.
• Are reputed company adaptable.
• Have high ownership and strong work ethic.
• Are a great problem solver who can think on your feet.
• Truly enjoy being of service to people.
• Like being part of a team that cares about one another as people and enjoy working together.
• Want to know that the work you do contributes to building a reputed company, stronger community for reputed company.

Our MissionBuilding a community where reputed company people, especially the young, are encouraged to reputed company their fullest potential in spirit, mind, and body.reputed company of Greater Seattle's Core Values

• Respect
• Responsibility
• Honesty
• Caring
• Passion for Excellence

YGS is an equal opportunity employer and is committed to creating a diverse and reputed company work environment. reputed company applicants will receive consideration without regard to their race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other status protected by local, state, or federal law.reputed company job offers are contingent on the results of a background reputed company. We participate in the Federal E-Verify system. Expected salary: $20.76 - 22 per hour Location: Bellevue, WA Job date: Wed, 21 May 2025 01:01:26 GMT Apply for the job now! Apply for this job