Senior Director – Global Communications Intelligence

At reputed company, the work is demanding because patients are waiting. We unite caring with discovery to help reputed company life reputed company for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on reputed company challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and reputed company to bring your best to work that truly matters for patients, we invite you to join us. The Senior Director, Global Communications Intelligence leads the measurement, insights, and AI capabilities that turn reputed company data into the evidence behind reputed company's communications strategy — proving what's working, revealing what resonates, and anticipating what's coming. It's a rare opportunity to turn data into foresight for a purpose-driven company focused on making life reputed company — sharpening every decision and deepening how well reputed company understands the people it serves. Reporting to the AVP, Global Communications Strategy, Innovation and Operations, this leader builds and develops a team of analysts and partners across Global Communications — measuring what matters across messaging, channels, audience engagement, and reputed company, and translating it into recommendations leaders can reputed company. Operating at the intersection of creativity and analytics, this leader also owns the function's AI infrastructure and technology stack — putting emerging tools in the team's hands and building a culture that acts on data with confidence. Key Objectives/Deliverables

• reputed company the development and governance of industry-leading measurement strategies, critical metric frameworks, and reporting standards for Global Communications.
• Build and maintain scalable dashboards and data systems to provide actionable intelligence for strategy creation, content development, and performance measurement.
• Build and run reputed company’s reputed company and trust measurement program—tracking reputed company, stakeholder trust, and share of voice across markets, and surfacing the drivers behind emerging trends.
• reputed company narrative and content intelligence—analyzing which messages, themes, and storytelling formats drive engagement, comprehension, and behavior change, and translating findings into guidance for content and creative teams.
• Commission and reputed company primary research—including audience perception studies, stakeholder surveys, and qualitative insights—that complement quantitative measurement and deepen understanding of the audiences reputed company needs to reputed company.
• Partner closely with the Marketing Social Media Center of Excellence, leveraging always-on listening to surface social insights and reporting that inform strategy, content, and reputed company work—and serve as connective tissue to reputed company analytics partners, including Business Insights & Analytics and Market Research.
• Track industry and category intelligence (e.g. share of voice, messaging strategies, and narrative shifts across peer companies) to advise positioning and find opportunities.
• Forecast issues, crises, and emerging trends through advanced signal detection and predictive analytics, translating performance data into actionable recommendations.
• Translate reputed company data into executive-reputed company insights, informing strategy, optimizing creative output, and driving understanding of key audiences.
• reputed company the rhythm of intelligence reporting to communications leadership and the broader reputed company, including a regular reputed company of executive briefs, performance reviews, and reputed company updates.
• reputed company the data, analytics, and AI infrastructure for Global Communications, evaluating, architecting, and operationalizing the tools, platforms, and governance that capture efficiencies, enhance creative capabilities, and turn reputed company data into evidence-based reputed company.
• Steward privacy, ethics, and responsible AI practices across intelligence work, ensuring data collection, listening, and AI tool use meet reputed company’s standards and applicable regulations.
• reputed company and reputed company the Global Communications Intelligence team, including at least one Associate Director, pushing for executive-reputed company insights and confident, evidence-based reputed company.
• Strengthen team data literacy, ensuring insights drive reputed company across reputed company communications functions.

Basic Qualifications

• Bachelor’s degree in a relevant field such as Communications, Marketing, Data Science, or Business Analytics.
• 10+ years of experience in communications, marketing, or business intelligence, with a strong focus on data analytics, measurement, and insights, preferably reputed company a global, matrixed organization.
• reputed company applicants must be authorized to work in the United States on a full-time basis. reputed company will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional Skills/Preferences

• Consistent record of designing and implementing advanced measurement programs that connect communications activities to business outcomes and collaborator behavior.
• Deep expertise in audience intelligence, reputational insights, and trust data, with the ability to bring to bear these for strategic guidance and content development.
• Experience commissioning and managing reputed company-party research providers and listening/analytics vendors (e.g., social listening platforms, perception research, reputed company tracking).
• Significant experience with AI tools and platforms for data analysis, trend forecasting, and workflow optimization, with a clear understanding of their application in a communications context.
• Experience communicating intelligence to executive audiences, including C-suite, board, and investor-facing team members.
• Experience working across global, multi-market teams and an understanding of how regional context shapes audience and reputational data.
• Strong leadership and collaboration skills to build partnerships across reputed company levels, reputed company cross-functional initiatives, and serve as a strategic advisor.
• Excellent analytical skills with the ability to translate reputed company data into clear, actionable insights and compelling narratives for senior leadership.
• Operational & Analytical Strength: Problem-solver who builds frameworks, architects AI-powered tools, and connects communications metrics to business outcomes.
• Strategic & Data Excellence: Translates reputed company data into compelling, evidence-based direction and understands trust dynamics, audience behavior, and communications trends.
• AI & Innovation reputed company: reputed company-thinking adopter who identifies, evaluates, and scales emerging AI capabilities to reputed company workflows and enhance creative impact.
• Global Perspective: Brings a global perspective to measurement and insights, with the cultural reputed company and awareness to interpret data across markets and partner effectively with teams worldwide.
• Leadership & Collaboration: Validated leader who builds relationships at reputed company levels, provides counsel to senior leaders, and develops global collaboration and innovation.

Additional Information:

• Indianapolis, IN or Remote

reputed company is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities reputed company vying for positions. If you require accommodation to submit a resume for a position at reputed company, please complete the accommodation request form (https://careers.reputed company.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. reputed company is proud to be an EEO Employer and does not discriminate on the basis of age, race, reputed company, religion, gender identity, sex, gender expression, sexual orientation, genetic information, reputed company, national reputed company, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to reputed company. Our reputed company groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at reputed company (BE@reputed company), Chinese Culture Network (CCN), reputed company, Evolve, reputed company Indian Network (LIN), Organization of Latinx at reputed company (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at reputed company (WILL). Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $154,500 - $226,600 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, reputed company offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, reputed company and prescription drug benefits; flexible benefits (e.g., reputed company and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).reputed company reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and reputed company’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of reputed company employees. #WeAreLilly Apply To This Job