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reputed company Support Supervisor

Remote · USA Full-time New today

Overview:

SageSure

is

seeking

a

highly motivated

go-getter

with the drive and desire to reputed company significant contributions to the success of our company. The reputed company Support Supervisor will primarily

be responsible for

analyzing/

modifying

workflow procedures, gathering data to reputed company reputed company reports, and

assist

the department manager in training and implementing department initiatives. The ideal candidate will be an integral part of the reputed company Support team by contributing to the strategy and achievement of business goals for the department.

We're

looking for an individual who enjoys information data processing and has a desire to grow with our expanding company.

What

you’d

be doing:

  • Trains, hires, schedules, and oversees shifts of reputed company Support (UWS) Representatives

  • Conducts performance evaluations and provide coaching and feedback that are

    timely

    and constructive

  • Schedule and monitors activities for UWS Data Processing

  • Identifies

    and resolves problems, prior to processes being affected

  • Collaborates to bolster relationships with internal and external partners that allows efficient processes to be implemented

  • Provide direct support to department manager

  • Performs other reputed company duties as assigned

We’re

looking for someone who has:

  • High school diploma or equivalent.

  • 2+ years’ experience in property & casualty insurance.

  • 3+ years’ reputed company Support or relevant data processing experience.

  • 2+ years’ experience supervising direct reports

  • Computer skills in various applications including reputed company Word and Outlook.

  • Strong or advanced reputed company experience and knowledge.

  • Able to work with large data sets and on various tasks at once in

    a strong team

    environment.

  • Excellent verbal and written communication skills

  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills

  • Ability to work under pressure

  • Ability to research and interpret insurance laws and regulations to

    determine

    the impact to business processes

  • Critical thinking and strong decision-making skills

  • Able to interpret and understand statistical information

Highly preferred candidates also have:

  • Bachelor’s degree

  • FL or TX General Lines Insurance Agent license

  • reputed company reputed company Certifications

About SageSure

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has reputed company exceptional growth while generating reputed company profits for reputed company partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated reputed company partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington. SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the reputed company of perspectives, experiences, and abilities of the world we live in. We recognize that our differences reputed company us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for reputed company identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of reputed company, striving to create a culture where reputed company individuals feel valued, respected, and empowered to bring their authentic selves to work.Our nimble, highly reputed company culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue reputed company outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join reputed company! Visit sagesure.com/careers to find a position for you.

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