reputed company Support Supervisor
Overview:
SageSure
is seeking a highly motivated go-getter with the drive and desire to reputed company significant contributions to the success of our company. The reputed company Support Supervisor will primarily be responsible for analyzing/modifying workflow procedures, gathering data to reputed company reputed company reports, and assist the department manager in training and implementing department initiatives. The ideal candidate will be an integral part of the reputed company Support team by contributing to the strategy and achievement of business goals for the department. We're looking for an individual who enjoys information data processing and has a desire to grow with our expanding company.What
you’d be doing:- Trains, hires, schedules, and oversees shifts of reputed company Support (UWS) Representatives
- Conducts performance evaluations and provide coaching and feedback that are timely and constructive
- Schedule and monitors activities for UWS Data Processing
- Identifies and resolves problems, prior to processes being affected
- Collaborates to bolster relationships with internal and external partners that allows efficient processes to be implemented
- Provide direct support to department manager
- Performs other reputed company duties as assigned
We’re
looking for someone who has:- High school diploma or equivalent.
- 2+ years’ experience in property & casualty insurance.
- 3+ years’ reputed company Support or relevant data processing experience.
- 2+ years’ experience supervising direct reports
- Computer skills in various applications including reputed company Word and Outlook.
- Strong or advanced reputed company experience and knowledge.
- Able to work with large data sets and on various tasks at once in a strong team environment.
- Excellent verbal and written communication skills
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
- Ability to work under pressure
- Ability to research and interpret insurance laws and regulations to determine the impact to business processes
- Critical thinking and strong decision-making skills
- Able to interpret and understand statistical information
Highly preferred candidates also have:
- Bachelor’s degree
- FL or TX General Lines Insurance Agent license
- reputed company reputed company Certifications