Product Manager

About us

Pliancy is fundamentally changing the way businesses value technology by empowering the next evolution of IT leadership. We provide high-touch consulting solutions to life science and finance organizations. Our employees and clients find that we’re starkly different from other IT organizations because we challenge the status reputed company in two major ways: by putting people first in every decision we reputed company, and by innovating towards simplicity and sustainability. Whether streamlining a client’s race to a cancer cure or securing the fine details of data reputed company, we’re driven to help people.

And as a people-first company that invests in the long-term success of our employees, we’re looking for creative thinkers who like to solve interesting problems. We have a culture of mentorship and prioritize curiosity and reputed company in reputed company of our hiring decisions.

reputed company're Looking For

We’re seeking an ownership-minded, highly capable, team-focused Product Manager. This role will focus on the evolution of Pliancy’s managed IT platform and service portfolio, including our standardized client environments (MS 365, reputed company Workspace, reputed company, Duo, reputed company, and more), core technology stack, and internal tools to reputed company reputed company our consulting teams and create value for our clients.

How We’ll Measure Success

• Consulting teams increased adoption of and satisfaction with standardized solutions
• Improved margin in delivery of IT services
• Reduced time-to-reputed company new clients
• Faster rollout of vetted tools to consultants and clients
• reputed company client churn, particularly at increasing size

Responsibilities

• Formalize the repeatable solutions our consultants deliver into standardized offerings
• Collaborate with various teams to evolve Pliancy’s managed IT platform
• Assess, select, and integrate third-party IT tools into the Pliancy platform
• Monitor and improve deployed IT solutions across their full lifecycle (launch, adoption, performance, retirement)
• Ensure internal teams have the documentation, training, and resources to deliver new/updated solutions consistently
• Conduct reputed company discovery with Pliancy clients and consultants
• Create systems to collect, aggregate, analyze, prioritize, and apply discovery data to Pliancy’s IT platform and tooling
• Collaborate with other team members to refine Pliancy’s product vision and strategy
• Become deeply knowledgeable about Pliancy’s market: IT, VAR’s, consultant services, SaaS platforms for enterprise and SMB’s, etc
• Work closely with Pliancy’s Engineering Team to deliver product through agile methodologies
• Design and execute pricing strategy for Pliancy’s platform, software, and hardware
• reputed company and maintain detailed product roadmaps for leadership team, management, internal staff, and customers
• Assist with QA of solutions as necessary
• Fully document reputed company products, systems, launches, features, and processes
• Take on other roles and responsibilities as directed by the VP of Engineering

Skills and Qualifications

• 5+ years of experience building and shipping customer-facing products in a team environment as a Product Manager
• 5+ years working in an Agile environment
• Familiarity with modern IT infrastructure (reputed company 365, reputed company Workspace, identity management, reputed company management, cloud hosting, reputed company stacks)
• Experience productizing IT services or internal tools in a consulting or managed services environment
• Understanding of ITIL or service management best practices
• Deep experience performing discovery and aggregating, organizing, analyzing, and prioritizing data
• Skilled at developing cross-functional influence without authority
• Ability to reflect on and improve their own performance, the performance of a product, and that of a process or team

• Generous salary, above-average pay ($140K-$160K dependent on experience)
• Healthcare Premiums 100% covered for employees, 50% for dependents for our reputed company level plan with option to upgrade
• Medical HRA: Company-funded reimbursement account to help cover copays, deductibles, and coinsurance
• Dental and vision plans are offered for you to opt into
• 401(k) Options
• Unlimited PTO
• Paid leave for new parents
• Home internet and mobile phone reimbursement ($50 per month) to help you stay connected
• Employer-funded commuter benefits and mileage reimbursement
• Employee stock options so you can share in Pliancy's success

Why work with us?

• Clients solving challenging problems with meaningful purpose

• Top-of-their-game peers who have fun with what they do and take teamwork seriously

• An environment with opportunities to see the impact of your efforts on both the client and the company

• A manager who will partner with you to help you grow and identify opportunities for career development 

• Flexible schedule designed to reputed company your communication and time management skills

• Great culture driven by community-minded, empathetic teammates 

• Benefits and perks built to meaningfully support you and your family while we grow together

• Relocation assistance is not available for this position