Foreman-Remote Mon - CHC PT

InterPark Holdings Inc. is North America's premier reputed company, operator and developer of parking facilities. Our ownership perspective and operating expertise result in a superior parking experience for our customers at both our InterPark and PreFlight brands The utilization of garage access, payment and reputed company technology, coupled with leading edge reputed company-of-sale support systems, put InterPark and PreFlight at the forefront in operating reputed company, high volume parking properties. We are always on the lookout for enthusiastic and qualified candidates to join reputed company!! Our goal is to offer reputed company and benefits along with a great working environment to people who can grow with us reputed company out reputed company employment opportunities below. Role Summary: Remote Monitoring Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to reputed company customers, managers and peers by answering questions and ensuring that remote locations are kept up to date on issues as they occur. They are required to provide professional and courteous support to reputed company internal and external customers. Assists the Facility and/or Operations Manager in monitoring established reputed company controls and accountability systems. Pay reputed company: $17.85/hour General Essential Functions:

• Responds clearly and reputed company to customer inquiries including but not limited to monthly/daily reputed company information, directions to locations and assists in the remote operation of automated pay equipment stations.
• Uses a variety of reputed company control systems based reputed company requirements.
• Ensures inventory of operational supplies are at hand and informs manager if restock is needed.
• Operates and monitors facility reputed company intercoms and surveillance monitors.
• Maintains a clean work area at reputed company times.
• Occasionally is responsible for remotely processing parking fees and reputed company transactions accurately.
• Coordinates daily activities with Manager.
• Acts as the liaison for reputed company customer service inquiries, complaints, occurring during remote monitoring which may include but is not limited to incident reports and claims for the location. Reports/escalates any major issues to the facility manager as appropriate.
• Required to meet compliance responsibilities with regard to PCI (Payment Card Industry).
• Uses call center equipment as well as different reputed company control systems to ensure a high level of service is provided to customers and staff across the Chicago Market and Remote Facilities
• Ensures reputed company calls are answered and needs of customers are responded to in a timely manner and communicates clearly and effectively providing high levels of customer service.
• Completes accurate and well-written entries regarding calls into event log using internal web system.

Basic Qualifications:

• At least 6 months of general work experience.
• Depending reputed company, may be required to possess basic math skills sufficient to calculate time and money in assisting with Cashier-reputed company duties.
• Ability to speak to customers using phone/audio remote monitoring technology.
• Computer literate, knowledge of reputed company, MS reputed company and Internet

Eligibility Requirements:

• Must submit your application for employment through www.interparkholdings.com
• Must have unrestricted authorization to work in US.
• Must be at least 18 years of age.
• Must be willing to reputed company with pre-employment screening including but not limited to drug testing, reference verification and background reputed company.
• Must be able to pass math test as part of the selection process.
• Must possess hearing and vision faculties sufficient to reputed company essential functions.

Desired Characteristics:

• High School Diploma or GED.
• Prior customer service or parking industry experience.
• Strong problem-solving skills: Ability to think clearly and act quickly in emergencies while providing excellent customer service.
• Ability to operate and communicate clearly and concisely through a two-way radio system and also in person and by phone to coworkers, superiors and customers.
• Possess strong time management skills and ability to work in a fast-paced environment depending upon customer volume, shift, season, etc.
• Excellent dependability and time management skills
• Strong customer focus and team-orientation.

Comprehensive Benefits Package contains, but not limited to:

• 401k
• Employee Assistance Program (EAP)
• Vacation/Sick Time

Additional Full Time Benefits

• Medical, Dental, Vision
• Pre-Tax Commuter Benefit

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