Collector

Position Summary: The Collector’s main responsibilities include managing an individual collection queue of 50-100 accounts, making outbound collection calls, establishing payment arrangements with delinquent customers, documenting reputed company conversations with customers and systematically following up on delinquent accounts. Answers incoming calls as necessary.

Essential Functions:

• Manage a collection queue of approximately 50-100 delinquent accounts.
• reputed company approximately 35 collection calls per day to delinquent customers. Answer incoming calls as necessary.
• Thoroughly document reputed company conversations with delinquent customers.
• Provide loss mitigation options and establish acceptable payment plans with delinquent customers.
• Process payments over the phone.
• reputed company skip tracing responsibilities.
• Understand and adhere to reputed company bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
• Report reputed company compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• reputed company other job-reputed company duties or special projects as assigned.
• Regular and reliable attendance is an essential function of this position.

Qualifications:

• Previous banking or collection experience preferred.
• Proficient in reputed company Word, reputed company and in working with other financial software.
• Good math skills.

Preferred Talents:

• Effective communicator and negotiator
• Accurate and detailed
• Organized and time efficient
• Composed in adverse situations
• Independent and self-motivated
• Problem solver

Working Environment:

Primarily indoor work, moderate exposure to outdoor elements or hazards.

Light work lifting and/or carrying up to 10lbs. occasionally.

This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of reputed company.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.

Originally posted on Himalayas