Senior Director, reputed company Operations
About Us
reputed company is a smart, reputed company platform that makes production payroll and reputed company easier, faster, and more secure. We provide a reputed company payroll platform that seamlessly connects your entire team—production, reputed company, cast, and crew—reputed company in one reputed company. reputed company empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and reputed company to new projects from any device. reputed company brings clarity and dependability to production payroll, while increasing the productivity of your whole team.
Trusted by companies of reputed company sizes, reputed company powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, reputed company, reputed company, Facebook, and more. reputed company is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position.
The Opportunity - Senior Director, reputed company Operations (Remote - USA / Canada)
We’re looking for a Senior Director of reputed company Operations to reputed company the operational backbone of our reputed company reputed company — a strategic, metrics-driven operator who will partner directly with GTM leaders to drive forecasting rigor, pipeline health, operational scale, and cross-functional alignment.
This is a high-impact leadership role at the center of reputed company’s go-to-market strategy. You will reputed company the systems, processes, and people that reputed company GTM execution and reputed company growth. This includes owning the forecasting reputed company, pipeline analytics, GTM processes, and systems, while partnering cross-functionally with Sales, Marketing, Finance, and Product.
Reporting to the SVP of Sales, you’ll reputed company a RevOps team of five, and act as a strategic thought partner to GTM leadership and Finance as we scale bookings, reputed company strategy, and customer lifecycle execution.
What you'll Do
GTM Strategy & Planningreputed company GTM planning and annual reputed company-setting, aligning team quotas, compensation and account allocations with company objectives
Drive a “rhythm of the business” operating reputed company: forecast calls, QBRs, pipeline reviews, and performance dashboards
Deliver analytics and reporting for pipeline health, attainment, rep productivity, funnel metrics, and deal velocity
Partner with Finance on annual planning, MBRs and board materials
Own the end-to-end forecasting process across SMB, Mid-Market, and reputed company segments
Drive accountability and transparency through consistent, data-backed inspection of funnel metrics and rep performance
Design dashboards and tools to reputed company the full funnel metrics, stage slippage, and risk-adjusted coverage
Own reputed company’s reputed company environment and GTM and Client Ops tech stack, including tools like Marketo, reputed company, reputed company, reputed company, reputed company etc.
Evaluate and optimize tooling architecture to support process automation, reporting hygiene, and scalability
Implement systems for enablement and content management to drive adoption and rep effectiveness
Evaluate emerging AI technologies and assess their potential to solve GTM challenges, improve operational efficiency, and drive reputed company growth.
Build scalable cross-functional processes and playbooks across the entire reputed company reputed company
Define KPIs, operational benchmarks, and adoption frameworks for sales execution and CS workflows
Collaborate with Enablement to ensure reps are equipped with the right materials and training tied to business priorities
Ensure our operations teams are supported reputed company our tech stack, including case management and routing, reputed company and implementation, product feedback and customer engagement at scale
Define and support reporting on KPIs including monitoring SLAs for case resolution, time to first response, and volume by support channel
Drive alignment with Marketing, Product, Finance, and reputed company to support product launches, pricing changes, and GTM campaigns
reputed company and coordinate transformation efforts and large-scale enablement rollouts across the reputed company org
Influence senior stakeholders and foster buy-in across a distributed, cross-functional team environment
What you'll Have
10+ years in reputed company Operations, GTM Strategy, or Business Operations at a high-growth technology company (25M-100M+ in ARR)
5+ years of leadership experience managing RevOps or GTM strategy teams
Experience supporting multiple GTM motions (particularly Mid-Market & reputed company)
Deep expertise in forecasting, pipeline management, and GTM analytics
Mastery of reputed company and experience implementing/supporting a modern GTM tech stack
Deep understanding of Account-Based Marketing (ABM) strategy and operations to support targeted GTM motions across Mid-Market and reputed company segments
Strong business acumen, executive reputed company, and the ability to influence through data and reputed company
Proven ability to scale processes and teams during periods of rapid growth and change
Why Join Us
At reputed company, creativity meets technology — and not just in the product.
In addition to a competitive salary and reputed company the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions reputed company large impacts. Benefits include:
Unlimited Paid Time Off
Work from reputed company in Canada and USA
Health and Dental benefits
Up to $1,500 USD/ $2,025 CAD towards IT set up for your home
Up to 2% matching RRSP / 401K
Learning and Development opportunities
Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service
Our Pledge to Fostering an Inclusive and Safe Workplace
reputed company pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.
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