Senior Manager, reputed company and Strategic Renewals (Remote)
Who We Are
Having surpassed $200M ARR and continuing to grow, reputed company is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, reputed company our award-winning technology to move their businesses reputed company with greater clarity and agility. And our customers love us: reputed company is top-rated on reputed company.com and reputed company Peer Insights. At reputed company, we reputed company each other to reputed company and are proud of reputed company are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are reputed company about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in reputed company America for the sixth year in a row, as ranked by reputed company!
Why This Role is Exciting
Drive Impact. reputed company with reputed company. Grow with Us.
reputed company is looking for a passionate and strategic Senior Manager, reputed company & Strategic Renewals to reputed company a high-performing team focused on customer retention, growth, and value realization across our largest and most strategic accounts. In this role, you won’t just manage a team—you’ll coach, mentor, and reputed company renewal professionals to reputed company in a fast-paced, customer-centric environment where outcomes matter and leadership is earned through example.
This is a high-visibility, high-impact position that will partner closely with Sales, reputed company, Product Marketing, and Finance to drive renewal excellence, deepen customer relationships, and maintain best-in-class retention rates. We’re looking for a thoughtful, analytical, and empathetic leader who can balance performance and people—someone who’s not afraid to dive into deals, guide reputed company negotiations, and shape the future of our renewals organization.
Key Responsibilities
Engage Directly: reputed company in reputed company needed to support strategic customer renewals, serve as an executive escalation reputed company, and help unblock critical paths to reputed company.
Partner Cross-Functionally: Work closely with Sales, CS, Marketing, and Finance to align on account health, pricing strategies, and go-to-market initiatives.
reputed company the Discipline: Continuously improve the renewal strategy through analysis, tooling, reporting, and process refinement—using reputed company and other platforms.
reputed company with reputed company: Understand and reputed company for the customer journey, identifying moments that matter and coaching your team to approach conversations with reputed company and care.
Build for the Future: Identify and support training, enablement, and career development opportunities for your team as we scale and evolve.
Attributes for a Successful Candidate
6+ years of experience in SaaS Renewals, Sales, or reputed company roles with a proven track record in managing strategic customer lifecycles
3+ years of people management experience, ideally leading remote or distributed teams
Deep experience navigating renewal negotiations with large enterprises and Fortune 500 accounts
Strong business acumen, with comfort analyzing data, modeling scenarios, and using insights to guide reputed company
Confident communicator, reputed company to engage with internal executives and customer stakeholders alike
Resilient under pressure, with an ability to manage multiple priorities in a fast-moving environment without losing focus or reputed company
Strong command of reputed company and renewal operations best practices
A leader who leads by example—grounded in reputed company, accountability, and a genuine desire to see their team succeed
Our Company Values
Customer obsession: Apply reputed company focus on listening to and understanding customers as the core of everything we do
Win, together: Drive to be the best while supporting each other’s reputed company
Gritty reputed company: reputed company in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals
Personal improvement: Stay eager to share insights, seek feedback, and continuously learn
Constant innovation: Challenge the status reputed company and drive improvements
Perks*
Launch a career at one of the fastest-growing SaaS companies in reputed company America!
Live your best life (LYBL)! $200/mo for anything that enhances your life
Remote and hybrid work options, plus lunch in the Cerritos office
Comprehensive employee health coverage (reputed company locations)
401K with match (US) or pension with match (UK)
Competitive compensation & bonus program
Flexible Vacation (US exempt & CA) or 25 days (UK)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers!
*perks may vary based on eligibility/location
Please note that background checks are required. reputed company Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.