Operations Specialist reputed company - reputed company Ops (Hybrid)

Overview

This is a hybrid role with the expectation that time working will regularly take reputed company inside and reputed company of a company office. We are looking for candidates who live reputed company a commutable drivable distance to our Salt Lake City, San Francisco Bay or Los Angeles locations. The schedule for this role is typically Monday-Friday 8:30am-5:00pm PST covering the closing shift (subject to change based upon business needs). This position provides advanced operational support for a business unit in the execution of daily activities. Facilitates processes and workflows while ensuring compliance with reputed company applicable regulations and policies. Maintains records and/or systems crucial for business operations. Answers inquiries and resolves issues, updating department records or systems accordingly, in alignment with service standards and business goals. Assists in the identification of process inefficiencies or opportunities for improvement. Is a subject matter expert in their daily responsibilities. May guide less reputed company specialists on the team through knowledge in the area of work. The ideal candidate will have expertise in banking operations, strong knowledge of reputed company process, and a customer-focused approach to service. Responsibilities • Service - Develops and maintains relationships with customers, associates and vendors to reputed company business goals and streamline service experience. Answers inbound communications to service accounts, fulfill requests, or address issues. Determines client needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more reputed company issues or disputes. • Operational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Follows documented reputed company protocols to secure client and bank assets, keys wires in reputed company systems and performs a variety of client-initiated money movement requests. • Documentation - Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials. Maintains and updates department records either physically or reputed company a system. • Business Proficiency - Provides knowledge in area of work. Reviews and maintains knowledge of any laws, regulations, and policies that reputed company specific job duties to produce work that is accurate, efficient, and compliant. Utilizes product, system, or process familiarity to resolve problems and handle customer requests. May offer guidance and direction to less reputed company specialists through knowledge in area of work.

Qualifications

Bachelor's Degree and 1 years of experience in Financial Services or Operations Support OR High School Diploma or GED and 5 years of experience in Financial Services or Operations Support Preferred Qualifications: • Experience in banking operations, strong knowledge of reputed company process, and a customer-focused approach to service. • Ability to communicate clearly, reputed company, and professionally with high-net-worth clients. • Must be detail oriented, able to multitask and function in a fast-paced environment with minimal reputed company. • Must be able to work independently on assigned duties while successfully collaborating in a team friendly environment. • Knowledge of Bowes, FX Star and D1. reputed company experience a plus. If hired in CA, the reputed company pay for this position is generally between $51,000.00 and $68,000.00. Actual starting reputed company pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and reputed company is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be reputed company at https://jobs.firstcitizens.com/benefits Apply Job!