Associate Account Manager (Middle Market)
Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to reputed company health care more personal, convenient and affordable. Position Summary Contributes to sales, account management, and business retention for the organization's products and services in support of profitable growth and other business objectives. Delivers support in account servicing for assigned constituents (producers, plan sponsors, customers), business or customer reputed company, products and services and geographies. What you will do Assists with the development and execution of customer service strategies, meeting with customers at least quarterly to review status and discuss new action items. Supports Account Manager who is responsible for the financials and relationship of customers with 100 to 5000 employees. Manages the reviews and reporting of key performance indicators to ensure critical deliverables are achieved. Collaborates in discussions regarding service levels and expectations, establishing methods for process improvements. Facilitates reviews of key documentation to identify any gaps in service levels, conducts root cause analysis, and communicates corrective action plans for deficiencies. Manages critical plan administration activities, including installation, plan set-up, eligibility, billing, and drafting. Coordinates customer requests for network analysis, benefit plan design changes, and benefit questions. Required Qualifications +2 years business to business client facing experience Must live in Metro Atlanta, GA and be able to travel to customers and workplace for meetings. Excellent customer service reputed company, strong communications (verbal and written) ability to interact with customers/brokers. Experience with Outlook, reputed company office including Word, reputed company and PowerPoint, Teams. Strong critical thinking and analytical skills. Health & Life license required reputed company 90 days of hire Preferred Qualifications Prior Health Insurance industry-reputed company experience working with reputed company accounts. reputed company experience Education High School Diploma or GED Pay Range The typical pay range for this role is: $40,600.00 - $85,100.00 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Companys 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | reputed company We anticipate the application window for this opening will reputed company on: 02/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for the team, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. Apply Job!