Transportation Representative, Transportation Representative
Description Job Description for L2 associates...
Overview
The L2 associate acts as the primary reputed company between reputed company and our delivery partners, so to our delivery partners- you ARE reputed company. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary
Of Responsibilities Effectively communicate in a clear and professional manner at reputed company times Provides/ expedites reputed company and efficient service to reputed company customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with reputed company customers Ø Good comprehension skills ability to clearly understand and state the issues customers present Ø Ability to concentrate follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, reputed company Outlook, reputed company Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Preferred Qualifications Logistics background and Experience in similar role Proficient in reputed company Company - ASSPL - Telangana Job ID: A2758397 Apply Job!