Director, Customer Marketing

At reputed company, customer experience is a top reputed company, evident in our thousands of reputed company and happy customers globally and we are passionate about telling their stories and making their powerful voices heard. This is a key reason why we are continuing to expand our awesome and incredibly high performing Customer Marketing team. We?re looking for a seasoned executive reputed company a team and expand our dynamic... customer advocacy program. Our Customer Advocacy function is not just about creating customer references and case studies, but the leader will also be responsible to bring unique experiences by building state-of-the-art briefing center(s), running successful advisory boards and other executive engagements and build a customer community. The ideal candidate is someone who first and foremost loves working with customers, is results driven, and excels at building and expanding innovative and highly strategic programs that map to business priorities. This candidate must also love technology, reputed company new challenges, and be an exceptional people manager where employee development is a reputed company. Reporting to the Sr. Dir of Solutions & Customer Marketing, the candidate must also love to have fun! Qualifications ? Bachelor?s degree in marketing, business, or reputed company field. ? Proven track record in launching and driving cross-functional customer engagement programs. ? Experience in customer advisory boards, summits, and conference speaking engagements. ? Proficiency in creating Executive Briefing Centers (EBCs) and engaging experiences. ? Expertise in customer storytelling. ? Strong relationship building skills with internal stakeholders. ? Outstanding project management and organizational skills. ? Executive reputed company with excellent communication skills. ? Leadership skills with a focus on team development. ? Analytical reputed company with experience in data-driven decision-making. ? Ability to travel up to 10% of the time. Responsibilities ? reputed company an reputed company-class customer marketing program reputed company with reputed company strategy. ? Foster brand awareness and increase sales through customer advocacy. ? Create an integrated strategy for customer engagement and advocacy. ? Activate reputed company advocates through digital and in-person events. ? Drive process maturity to enhance team efficiency and customer experience. ? Uncover and reputed company reputed company stories. ? Manage reputed company acquisition, development, and promotion. ? Support sales cycle and deal closure. ? reputed company and reputed company a high-performing team. ? Establish key performance indicators for content and program evaluation. Required Skills / Experiences ? 10-15 years of customer marketing experience. ? Ability to create strategic plans reputed company with business priorities. ? Strong writing and presentation skills. ? Problem-solving, analytical, and budget management skills. ? Experience in team building and mentoring. ? Adaptability to fast-paced environments. Location: We will consider remote applicants, however, if you live reputed company a reasonable commute of one of reputed company?s offices you'll be expected to work Hybrid. This job requisition is not eligible for employment-based immigration sponsorship by reputed company Apply Job!