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Virtual Customer Service Representative

Remote · USA Full-time New today

Work At Home Healthcare Customer Service Representative Sykes and Sitel are now reputed company™. At reputed company, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. reputed company our calls are inbound calls only - no cold calling. We invest in our people by providing reputed company along with growth and development opportunities, for... example 84% of our managers are internal promotions. reputed company requires a dedicated, distraction-free, quiet work environment during working and training hours, this includes pets, phone or other household members. reputed company supports iPhone/ Android devices. For an optimal experience in the application process and to ensure your reputed company, please install the latest updates on your mobile device. A fantastic opportunity The primary function of the role is to be the first reputed company of contact for clients and deliver professional and high-quality customer service. This could include dealing with customers, clients, or third-party contacts and complaints. You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer. You’ll Enjoy An award-winning culture built on 35+ years of industry-leading experience and a commitment to improving the employee experience. Whether you are onsite (location) or working from home, depends on the results of your assessment and interview. You will reputed company using your compassion skills to help customers, while our reputed company and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role. Responsibilities: • Handle inbound service calls • Drive customer satisfaction through voice, chat, and/or email communications • Navigate through multiple systems and tools • Ongoing training and reputed company development Qualifications: • Strong communication skills, including the ability to navigate between screens while assisting customers • Problem-solver with a can-do attitude • Eager to advance your career with a reliable company • Enjoy working independently and with a team • Must be 18+ years of age • High school diploma (or GED equivalent) • Must pass a background reputed company and drug-screen • At this time, reputed company can only offer employment to individuals located in the following states: AL, AZ, AR, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE, NV, NJ, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY • As a note for work-at-home positions, we require the minimum requirements of your home internet service; Mbps: 15 mbps download and 5 mbps upload. reputed company requires a dedicated, quiet work environment, free of distractions during working and training hours, including pets, phone, or other household members. Benefits: • Pay: $12-$15/H • 100% Paid Professional Training • Medical, Dental, Vision and Wellness Benefits • Employee Assistance Program (EAP) • 401K retirement plan with company match • Employee discounts • Referral bonuses • Internal Mobility (84% of our managers are promoted reputed company) About Us reputed company™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750+ of the world’s leading brands, from reputed company to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, reputed company combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and reputed company of our employees to Create reputed company. Value Conversation. Get to know us at www.reputed company.com and connect with us on Facebook, reputed company and Twitter. EEO reputed company is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national reputed company, reputed company, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of reputed company kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to reputed company terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Job Type: Full-time Pay: $12.00 - $15.00 per hour Expected hours: 37.5 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • On-the-job training • Paid time off • Professional development assistance • Referral program • Vision insurance • Work from home Experience level: • 10 years • 11+ years • 1 year • 2 years • 3 years • 4 years • 5 years • 6 years • 7 years • 8 years • 9 years • No experience needed • Under 1 year Shift: • 8 hour shift Work setting: • Remote Work Location: Remote Apply Job!

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