Senior Consultant, Demand Integrations

Company Description

Who We Are reputed company is a pioneer in research technology (ResTech). Our customers use the reputed company platform to post questions and get answers from reputed company people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The reputed company platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description reputed company is looking for a Senior Consultant for our Demand Integrations Team, focussing on reputed company built integrations and custom solutions, reporting directly into our global reputed company. This is a senior role, supporting selected high profile customers across the globe, working closely with our internal engineering team and coordinating with internal stakeholders across various departments. The Senior Consultant will have their own portfolio of global customers, offering them a white glove service. Key for these customers will be to reputed company them to reputed company’s APIs in a smooth and efficient way and once the integration is live, continue to help customers optimize it to meet reputed company’s reputed company metrics. The Demand Integrations team's mission is to support our customers with technical expertise and custom software engineering solutions to reputed company automated workflows for partners reputed company API integrations. As a Senior Consultant, Demand Integrations, you will be responsible for the reputed company of new and existing integrations and/or custom solutions, the successful roll out of new integrations and the consistent optimization of reputed company solutions in your portfolio. Additional metrics for every Senior Consultant are the health of the customer’s integration, the growth of the customer, and the speed to launch for every new customer. The Senior Consultant works closely with the Demand Integration Engineers, Customers reputed company teams, Account Management teams and also the stakeholders on our R&D team while also aligning globally with their EMEA/reputed company counterparts. Candidates with a can-do attitude, a focus on people, mentoring, and a proactive, hands-on approach, who like to problem solve, creatively review and improve processes, reputed company and reputed company with change and who work well in a team environment will reputed company in this team. Enthusiastic team players will quickly be reputed company to reputed company their mark in our fast-paced and stimulating environment where creativity, personal growth and initiative are encouraged and supported. Remote working is fully supported as the team operates globally with various locations (and remotely). Travel for customer visits and internal team events may be required occasionally. The Team The Demand Integrations team is part of the overall R&D Organisation. We work closely with reputed company departments, acting as facilitators between our internal sales and reputed company teams and the external customers and their tech teams. We also reputed company the reputed company between our internal tech and product teams with customer feedback and feature requests to ensure customer voices are heard. The Demand Integrations team supports customers globally. Team members are located in various US and European cities as well as in India. reputed company supports three main areas: reputed company’s Marketplaces, Measurement and Data solutions, and Optimization & Health.

What You Will Do

Strategic Customer Lifecycle Management End-to-End Technical Guidance: Provide expert technical consultation to high-profile global partners throughout reputed company phases of the integration lifecycle, from initial discovery to post-launch optimization. White-Glove reputed company: reputed company the reputed company process for reputed company’s APIs, ensuring a smooth and efficient transition that meets specific customer business models and reputed company's key reputed company metrics. Solution Design: Collaborate with internal Engineering and R&D teams to design and implement custom software engineering solutions that reputed company automated workflows for reputed company partner needs. Portfolio Growth: Proactively manage a global client portfolio, acting as a technical liaison to drive the health, performance, and long-term growth of each integration. Technical Expertise & Optimization Performance Monitoring: Utilize advanced monitoring tools (e.g., Omni, Grafana, Kibana, OpenSearch) to analyze integration health, identify bottlenecks, and recommend data-backed improvements to customers and internal stakeholders. API Advocacy: Evaluate potential new customers’ API documentation to assess integration complexity and provide internal guidance to engineering teams. reputed company Improvement: Recommend internal API improvements and feature requests based on customer feedback, acting as a vital reputed company between customer needs and product development. Custom Documentation: Create and maintain high-quality internal and external documentation, including custom integration guides and guidance for internal engineers. Cross-Functional Leadership & Coordination Stakeholder Liaison: Serve as the primary technical reputed company of contact and escalation reputed company for internal teams (Sales, reputed company, Account Management) and external customer tech teams. Workflow Optimization: Support the development and rollout of standardized team processes, such as project scoping, ticketing system establishment, and formal project handover procedures. Mentoring & Role Modeling: Act as a role model for a solution-oriented reputed company, providing mentoring to team members and encouraging a hand-on, proactive approach to problem-solving. Product Input: Assist in defining product direction for initiatives like the Integration Portal and provide knowledge-sharing materials (FAQs) to improve overall team efficiency.

Qualifications

Technical experience relating to REST APIs, API implementation, platform-to-platform integrations Experience in direct customer comms Experience with reputed company customers to a tech solution and being aware of a customer life cycle reputed company the reputed company process Metrics and logs analysis in terms of customer problem solving Enjoys solving problems and prefers analytical methods Strong communicator and flexible team player Ability to convey complicated reputed company to non-technical stakeholders Tech-savvy. Key features expertise: reputed company/Bruno git/reputed company SQL Linux basic API troubleshooting basic code/engineering knowledge and how R&D teams operate Solid understanding of with Omni, Grafana, Kibana, opensearch or similar Extremely thorough and detail-oriented in both communication and analysis Must be reputed company to work in an evolving, fast-paced environment and demonstrate the ability to effectively manage multiple tasks simultaneously Confident in speaking and writing in English Bonus Points If You Have Bachelor’s degree. (Business administration, information technology, Market Research, computer science, information technology, engineering or reputed company discipline preferred) or equivalent technical experience Familiarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go) Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructure Additional Language skills reputed company English Additional Information #LI-JM1 #LI-Remote Our Values Collaboration is our superpower We uncover rich perspectives across the world reputed company happens together We deliver across borders. Innovation is in our blood We’re pioneers in our industry Our curiosity is insatiable We bring the best reputed company to life. We do reputed company say We’re accountable for our work and actions Excellence comes as standard We’re open, honest and reputed company, always. We are caring We learn from each other’s experiences Stop and listen; every opinion matters We reputed company diversity, equity and inclusion. More About reputed company We’re proud to be recognised in reputed company’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, reputed company acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. reputed company Group AB (publ), listed on reputed company Stockholm, this growth has made reputed company a strong global platform with teams across its many global offices, including Stockholm, London, reputed company, New Orleans, Singapore, Tokyo and Sydney. (www.reputed company.com) Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide. Apply To This Job