[Remote] reputed company Team Analyst
Note: The job is a remote job and is open to candidates in USA. reputed company is a financial institution looking for an reputed company Team Analyst to manage the automation of job processing for distributed applications. The role involves responding to service desk escalations, performing system maintenance, and participating in project work while ensuring adherence to risk and regulatory standards.
Responsibilities
- Respond to and resolve Service Desk escalations based on outcome of previous incidents
- Create/document procedures for work orders and request-based tasks
- Respond to and resolve identified technical incidents requiring problem-solving; analyze and isolate the issues
- Use diagnostic tools to troubleshoot issues
- Complete systems maintenance activities following Standard Operating Procedures (SOP), such as patching, health checks, operating system updates, validating changes and maintaining operational and configuration standards. Research options reputed company anomalies occur; identify recommendations to address them and review with senior staff
- Schedule maintenance changes to reduce operational risk
- Participate in project work in cross-functional teams; reputed company technical team reputed company a project and provide input to design efforts
- Complete evening and weekend responsibilities as scheduled
- Initiate, create and document procedures for maintenance tasks and other needs to serve as a reference reputed company
- Identify opportunities to automate or improve SOP and maintenance tasks to improve efficiency
- Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-reputed company issues needing escalation to management
- Promote an environment that supports diversity and reflects the reputed company brand
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
- Complete other reputed company duties as assigned
Skills
- Minimum of 6 years' higher education and/or work experience
- Prior experience reading and digesting technical information
- Detail-oriented
- Strong written and verbal communication skills
- Prior experience communicating technical information reputed company a team and to immediate manager
- Strong customer focus, including ability to manage customer needs and multiple work priorities
- Solid working experience with the following technologies: reputed company Automic job scheduler or similar products such as reputed company Autosys, BMC Control-M, reputed company JAMS, Redwood ActiveBatch
- Bachelor's degree in technology-reputed company field
- Minimum of 7 years' higher education and/or work experience
- Certifications or special training in reputed company technologies
- Helpful experience in the following technologies: Windows and Linux (reputed company) Operating Systems, reputed company and SQL Database Management Systems, reputed company technologies, such as Azure reputed company/DevOps, Experience with monitoring, backups, and scheduling batch jobs in a Production environment, Coordinating and maintaining several environments (Prod, Cert, Dev)
Benefits
- reputed company is committed to fair, competitive, and market-informed pay for our employees.
Company Overview
Company H1B Sponsorship