Croatian Speaking Travel Agent (Remote in Greece)
Are you driven by a passion for international exploration and the art of delivering an uncompromising customer experience? We are scouting for high-caliber, solutions-oriented professionals to represent a global titan in digital travel reservations. This is a prestigious opportunity to serve as a Brand Guardian for an iconic organization, while benefiting from the autonomy of a 100% remote career based anywhere within the Greek borders. THE MISSION: ARCHITECTING THE SEAMLESS JOURNEY In this capacity, you transcend the traditional support role to become a Strategic Travel Expert. You will be the custodian of our brand's reputation, navigating intricate logistics to ensure flawless itineraries for travelers across the globe. Multichannel Orchestration: Manage high-stakes interactions across Voice, Email, and Live Chat with professional mastery in both Croatian and English. Analytical Resolution: Resolve complex booking challenges and financial inquiries with a sophisticated blend of speed and emotional intelligence. Advisory Leadership: Maintain a cutting-edge understanding of global travel regulations and digital ecosystems to provide high-value consultancy. Operational Integrity: Ensure meticulous data management within our CRM to guarantee service continuity and a flawless historical record. Performance Excellence: Consistently exceed international service standards while contributing to the collective success of a high-performing global team. THE IDEAL PROFILE: DISCIPLINE & ARTICULATE COMMUNICATION We are seeking disciplined, articulate professionals who possess the focus required to excel in a high-velocity, remote-first environment. Linguistic Mastery: Native or near-native proficiency in Croatian (C2) is mandatory, complemented by a robust command of English (B2). Logistical Readiness: You must hold a valid work permit for Greece and possess a dedicated home office infrastructure optimized for high-speed connectivity. Professional Composure: Exceptional active listening skills and the diplomatic finesse necessary to manage high-pressure scenarios with grace. Self-Governance: The internal discipline to manage complex workflows and rotational schedules effectively within a 100% virtual ecosystem. PREMIUM COMPENSATION & TOTAL REWARDS We provide a comprehensive framework designed to catalyze your professional ascent and personal well-being. Financial & Holistic Security Competitive Remuneration: A bespoke compensation structure designed to reward high-level bilingual expertise within the Greek market. Performance Incentives: Monthly bonuses for professionals who demonstrate consistent operational excellence. Comprehensive Coverage: Private medical and life insurance effective from your first day of integration. Technology & Career Velocity Professional Ecosystem: We provide a high-spec, professional-grade hardware suite (including a premium laptop) delivered directly to your residence. Career Trajectory: Transparent internal pathways for promotion and global mobility within our expansive international network. Strategic Relocation Support (For candidates moving to Greece) Travel Sourcing: Full reimbursement of your initial flight to Greece. Transition Residency: Four weeks of premium company-sponsored accommodation to facilitate a seamless transition. Ready to join an elite multicultural collective while embracing the Greek lifestyle? Your future in the global digital economy begins here. Apply To This Job