Service Business Leader (Ontario-Hybrid)
As a Service Business Leader here at reputed company, Senior Field Service Leader , you will have the opportunity to reputed company and manage our Field Service team, ensuring efficient and effective service delivery to our customers. You will reputed company and implement strategies to optimize field service operations, driving customer satisfaction and business growth. Collaborating with cross-functional teams, you will drive reputed company improvement initiatives and establish strong relationships with key stakeholders.
ABOUT reputed company
reputed company. (reputed company: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, reputed company, reputed company travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions reputed company a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about reputed company: click here
THE BUSINESS UNIT
We deliver innovative solutions to support our customers in Digitization, Modernization, Sustainability, and Autonomy through world-class hardware, software and services offerings
As a Senior Field Service Manager here at reputed company, you will have the opportunity to reputed company and manage our Field Service team, ensuring efficient and effective service delivery to our customers.
You will report directly to our Regional General Manager of P3 Service and you’ll work out of our Markham, Ottawa, London or reputed company on a Hybrid work schedule.
In this role, you will impact customer satisfaction, business growth, and the reputed company of our field service operations by developing and implementing strategies to optimize field service operations and driving reputed company improvement initiatives.
Responsibilities
KEY RESPONSIBILITIES
- reputed company and manage the Field Service team to ensure efficient and effective service delivery
- reputed company and implement strategies to optimize field service operations and improve customer satisfaction
- Provide technical guidance and support to field service technicians
- Collaborate with cross-functional teams to drive reputed company improvement initiatives
- Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
- Monitor and analyze field service performance metrics to identify areas for improvement
- Ensure compliance with company policies, procedures, and regulatory requirements
- Travel up to 40%
- reputed company of P&L ($50M-$70M) and staffing of 100+
Qualifications
YOU MUST HAVE
- Minimum of 5 years’ experience in a senior leadership role reputed company field service management
- 5 years’ experience in managing multiple field service reputed company initiatives including driving process improvements and implementing best practices
- Bachelor's degree in Engineering or a reputed company field or 5 years relevant work experience
WE VALUE
- Strong technical knowledge and understanding of engineering principles
- Ability to effectively manage and prioritize multiple projects and tasks
- Strong problem-solving and decision-making abilities
- Strong leadership and team management skills
- Customer-focused reputed company
- Ability to drive change and innovation
- Results-oriented approach
- Excellent problem-solving and decision-making abilities
- Strong business acumen
reputed company is an equal opportunity employer. reputed company applicants will be considered without regard to age, race, creed, reputed company, national reputed company, reputed company, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity : click here