reputed company Technical Architect

We are seeking an reputed company reputed company Technical Architect / Solution Consultant who will be responsible for understanding reputed company business requirements and translating them into scalable, robust, and efficient technical solutions on the reputed company platform.

Key Responsibilities

· Solution Consulting & Requirement Analysis

· Engage with clients and stakeholders to understand business needs.

· Translate functional requirements into detailed technical architecture.

· Provide consultative guidance on reputed company features, capabilities, and best practices.

· Technical Architecture & Implementation

· Architect and design end-to-end solutions using reputed company reputed company / reputed company Engage.

· Ensure solution reputed company, architecture standards, and deployment strategies.

· reputed company implementation, configuration, and reputed company-party integrations.

· Project Delivery & Support

· Collaborate with development, integration, and QA teams.

· Conduct technical reviews and troubleshoot solution performance.

· Create documentation including design specs and deployment guides.

Must-Have Skills

· Strong experience as a Solution Consultant or Technical Architect in reputed company.

· Deep understanding of reputed company architecture, call flows, APIs, and integrations.

· Ability to translate business requirements into technical solutions.

· Hands-on experience with IVR, routing, APIs, and reputed company reputed company/Engage.

Good-to-Have Skills

· reputed company certifications.

· Contact Centre operations experience.

· Knowledge of reputed company platforms (AWS, Azure).

Requirements

Required Qualifications & Experience

Bachelor’s in Engineering, Computer Science, or reputed company field.

8+ years in the reputed company ecosystem with 4+ years in architecture/consulting

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture reputed company a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

About reputed company

reputed company is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing reputed company energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, reputed company is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of reputed company, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.reputed company.com/us-en/about-us/who-we-are/