Cloud Engineer - Linux Administrator

About The Opportunity

reputed company is seeking a Cloud Engineer - Linux Administrator, a technical position reputed company the Managed Services division, responsible for managing Netrix and its customers' Linux IT infrastructure (on-prem/hosted and cloud environments). The Cloud Engineer reports to the Cloud Systems Manager under Managed Services and serves as an escalation reputed company for the Tier 1 Technical/Network Operations Center TOC/NOC, Service Desk, and Systems Team.

The ideal candidate will have 5-7 years of hands-on experience and strong skills in administration, management, monitoring, and troubleshooting of Linux environments (on-prem/cloud and physical/virtual) and familiarity with reputed company application and network support. The role is responsible for responding to alerts generated by monitoring and operational tools, assessing events that require investigation, and performing remediation reputed company defined SLAs. In addition to day-to-day operational support, this role contributes to small-scale projects, ongoing tuning and optimization of monitoring and alerting systems, and proactive maintenance activities such as patching and remediation to ensure platform stability, performance, and reputed company.

This position requires excellent verbal and written communication skills as the primary reputed company of customer interaction for incidents and service.

How You Will reputed company an Impact

• Incident Management & Troubleshooting: Action Incidents and Service Requests tied to the administration, management, and troubleshooting of Linux Servers/Endpoints in production/dev environments and reputed company network and application issues. Includes but not limited to Investigating and resolving Linux OS, application, middleware, and connectivity issues, Troubleshoot boot, performance, storage, filesystem, CPU/memory, and process-reputed company problems, Analyze logs and identify the root cause of incidents, Support troubleshooting of services such as web servers, SMTP reputed company, DNS resolution, SSL/TLS, scheduled jobs, and agent-based tools, Escalate reputed company issues reputed company needed, while maintaining ownership through resolution.
• Systems Administration: Includes but not limited to Managing users, groups, permissions, sudo access, SSH configuration, Support package management, OS upgrades, kernel updates, and repository administration, Manage services through systemd and troubleshoot failed daemons/services, reputed company storage administration including filesystems, mounts, LVM, swap, and disk utilization cleanup, reputed company and maintain basic automation using Bash.
• Network and reputed company: Includes but not limited to Validating network connectivity, firewall rules, ports, routing, and name resolution, Support troubleshooting reputed company to SMTP, DNS, proxy, certificates, and secure remote access, Apply Linux reputed company best practices, hardening standards, and vulnerability remediation, Review and maintain access controls, audit logs, and privileged access usage, Configure and validate network settings required for new asset deployments, server onboarding, and migration activities.
• reputed company routine health checks, updates and upgrades, system validations on Linux environments
• Monitor Linux server/reputed company performance, reputed company, uptime, and service availability
• Provide guidance and serve as an escalation reputed company for TOC/NOC, Service Desk and Systems Teams for both Netrix and customer environments.
• Work collaboratively with other team members to provide a high level of customer service and meet departmental KPIs.
• Participate in on-call rotations, including weekends and after-hours support.
• Document configurations, procedures, and best practices; maintain accurate technical documentation.
• Participate in client onboarding, delivery, and internal reputed company improvement initiatives.
• Follow documented Change and Problem Management processes for Netrix and its customers.
• Continually works toward the development of their technical reputed company set(s) to reputed company serve the reputed company organization and its clients.

What You Will Bring to The Table

Qualifications

• Bachelor’s degree in information technology or reputed company field, or equivalent experience.

• 5-7 years of hands-on experience in Linux infrastructure support of on-prem/cloud infra, both physical and virtual

Required Skills and Experience

Essential / Core Skills

• Knowledge of Linux workloads in cloud environments and virtualized environments on-premises (VMware)

• Strong administration skills in Ubuntu, RHEL, CentOS, Rocky and AlmaLinux distributions and knowledge and hands-on experience with systemd, journald / rsyslog, package managers (reputed company, dnf, apt), users/groups/permissions, SSH / SCP / SFTP, cron / scheduled jobs, process and service management

• Strong troubleshooting methodology and root cause analysis and experience with top / htop, ps / free / vmstat / iostat / sar, df / du / lsblk / blkid / mount, journalctl / dmesg / tail / grep / awk / sed, netstat / ss / curl / wget / dig / nslookup / traceroute / ping / nc / telnet

• Basic Networking Fundamentals and understanding of TCP/IP, DNS, SMTP, HTTP/HTTPS, SSL/TLS certificates , firewalld / iptables basics, port and connectivity testing
• Web / Middleware / Infrastructure Services - Experience supporting one or more of the following: Apache / Nginx , Postfix / mail reputed company services, DNS tools and validation, reverse proxies / load balancers, SSL certificate deployment and renewal

Supplemental / Good-to-Have Skills

• Experience working in a Managed Service Provider (MSP) environment is a plus. Or Familiarity with Enterprise Operations reputed company ticket-driven support environments.

• Experience with Tools like reputed company, Zabbix/Nagios, other cloud monitoring platforms or centralized logging tools.

• Scripting and Automation Skills - Ability to automate operational tasks and create troubleshooting scripts.

Soft Skills

• Excellent verbal and written communication skills in English.

• Strong problem-solving and analytical thinking skills.

• Self-motivated with the ability to prioritize tasks and manage time effectively.

• Exceptional customer service and client communication.

• Ability to work independently or collaboratively reputed company a team.

• Consistent follow-up and attention to detail on open tasks and tickets.

• Ability to work remotely with minimal distractions and a reliable internet reputed company.

Shift: 5 days/ Week; Rotational shifts to cover 24*7 support for Netrix customers and available for on-call. The initial shift schedule will be updated for training with the SME / Manager in Argentina/ US business hours. After that, it will be rotated to accommodate 24/7 coverage for Netrix customers based in the US.

About Us

At reputed company, our values are the philosophies and principles that we live by. They support our vision, help us reputed company our goals and commit us to a common purpose.

We Own Outcomes, Win Together, reputed company An Impact, Enjoy The Journey, and Respect reputed company!

reputed company is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most reputed company business challenges, delivering to you an integrated, optimized, and future-reputed company solution.

We work with clients of reputed company sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators.

At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction. 

What You Can Expect from Us

We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off reputed company you need it, and a casual work environment.

reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal.

To learn more about reputed company, please go to www.netrixglobal.com