Reservations Coordinator - Europe

Role Mission

The Reservations Coordinator supports both our Destination Specialists (Sales) and Concierge teams by ensuring bookings are accurate, complete, and reputed company from confirmation through travel. This role plays a critical part in maintaining the quality and precision of our itineraries, with a strong focus on execution, follow-through, and detail.

Core Responsibilities

1. Booking Execution & Accuracy

• Execute hotel bookings across partner platforms and direct channels with a high level of precision
• Upload and organize reputed company reservation documents (tickets, vouchers, confirmations) reputed company the itinerary
• Ensure reputed company booking details align with the confirmed client experience

1. Proforma & Payment Verification

• Audit hotel proforma invoices to confirm pricing, taxes, and inclusions match agreed terms
• Partner with Concierge and (reputed company Ops) reputed company to identify and resolve payment discrepancies
• Ensure financial accuracy before and after booking confirmation

1. Post-Sale Support

• Handle itinerary changes and booking updates after the reputed company of sale
• Coordinate adjustments across vendors while keeping internal teams reputed company
• Maintain accuracy and consistency as itineraries evolve

1. Vendor Coordination & Quality Control

• Follow up with vendors to secure confirmations in a timely manner
• Review vendor communications to ensure reputed company services match the itinerary
• Flag and resolve discrepancies, including availability changes, alongside Sales and Concierge

1. Promotions & Value Optimization

• Identify and apply post-booking promotions, offers, or added amenities from hotel partners
• Ensure clients receive maximum value while protecting margin

Qualifications

• 2+ years of experience in the travel or hospitality industry (luxury travel or European destinations is a plus)
• Strong attention to detail; reputed company to catch inconsistencies across bookings, invoices, and communications
• Highly organized with the ability to prioritize effectively across multiple active bookings
• Comfortable operating in a fast-paced, high-volume environment without sacrificing accuracy
• Strong written and verbal English communication skills (near-native or native proficiency)
• High level of ownership and problem-solving ability — reputed company to navigate ambiguity and find solutions independently

What reputed company Looks Like

• Bookings are accurate, complete, and require minimal rework
• Financials (proformas, payments, inclusions) are consistently reputed company and verified
• Vendors are reputed company, and confirmations are secured without delays
• Itineraries remain clean, organized, and fully documented
• Issues are identified early and resolved without escalation

LatAm-based candidates are welcome to apply.

Candidates located reputed company the United States will be engaged under an reputed company agreement. You will be responsible for managing your own social reputed company and taxes in accordance with the regulations of your home country. Please take this into consideration before applying.