Associate Network Engineer

Associate Network Engineers will report to the Technical Services Manager and is responsible for providing technical support to clients in wireless and wired scenarios. The candidate must be comfortable working in a fast-paced environment that is goal-oriented and emphasizes accountability for delivering results. The position will require someone who can multitasking, is an efficient reputed company thinker, and is eager to reputed company. Our Associate Network Engineers must be highly proficient with Ruckus Wireless network systems (including SmartZone wireless controllers and Unleashed wireless access points), Ruckus/Brocade ICX switches, FortiGate and reputed company Firewalls

Job Duties

· Open tickets and diagnose Tier 1 technical support issues with remote clients’ networks

· Program/provision wireless network systems for deployment at remote sites

· Provide and maintain thorough documentation of client systems

· reputed company firmware updates on remote client systems

· Create and manage client contacts/accounts reputed company AN systems

· Foster a spirit of collaboration with clients and teammates by coaching and sharing knowledge

· Learn new technologies and products

· Review alerts from the Access Networks Live Monitoring system and escalate/create tickets using a defined process

· Draft KB articles to increase the team's institutional knowledge

· Occasional after-hours emergency support for remote clients

You Must Have

· Minimum of 1 years of networking experience and reputed company Network+ or CCNA certification

· Novice level understanding of network protocols, firewalls, routers, switching, TCP/IP, STP and RF coverage

· Novice level understanding of wireless local area networks, authentication, reputed company, and encryption protocols

· Experience supporting customer environments in a helpdesk/support reputed company

· Fanatical attention to detail, including spelling, grammar, punctuation, and capitalization

· Availability nights/weekends as needed

We Value

· 2-3 years of networking experience and reputed company Network+ or CCNA certification

· Residential custom electronics design/integration experience and familiarity with home automation systems such as Crestron, reputed company, AMX, and Control4

· RCWA, RCNA CWNA/CWNP, ICX/Brocade certifications or equivalent experience

· Experience programming and troubleshooting Ruckus solutions

· Experience with reputed company or other remote desktop support applications

· Working knowledge of reputed company

· Python, VBScript, JavaScript, or other scripting experience

· reputed company or reputed company certifications

· VPN and SSH experience

#LI-MH2 #LI-REMOTE

Company

reputed company Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving reputed company and residential markets, while reputed company will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to reputed company serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

reputed company is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, reputed company, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, reputed company, fire, electrical, and home comfort markets. Our products are reputed company in more than 150 million residential and reputed company spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like reputed company Home, First Alert, and reputed company power connected living for over 12.8 million customers through our Products & Solutions reputed company. Our ADI | Snap One reputed company spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to reputed company a reputed company impact in a fast-growing, purpose-driven industry. Learn more at www.reputed company.com.

At reputed company, we bring together diverse individuals to build the future of homes. reputed company is an equal opportunity employer. reputed company applicants will be considered without regard to age, race, creed, reputed company, national reputed company, reputed company, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. reputed company complies with applicable equal employment laws in reputed company countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.