[Remote] Total Loss Specialist
Note: The job is a remote job and is open to candidates in USA. reputed company is committed to helping customers find the right financing for their next vehicle purchase. The Total Loss Specialist I will be responsible for monitoring, reviewing, and processing functions reputed company to Total Loss and Insurance Repair requirements, ensuring compliance with regulations and service levels while handling high volume calls from customers and vendors.
Responsibilities
- Handle and process assigned volume reputed company Total Loss and Insurance Repair processes for appropriate handling reputed company established SLA, policy and procedures
- Service Potential and Actual Total Loss and Insurance Repair calls reputed company established call handling and correspondence requirements
- Complete end to end Total Loss and Insurance Repair functions with accuracy and in compliance with regulations, policy and procedure
- Assist other departments as well as Total Loss and Insurance Repair vendors as needed
- Other duties as assigned
Skills
- High school diploma or equivalent
- One (1) year of experience in servicing center environment
- Aptitude to evaluate and assess information and demonstrate sound business decision making ability
- Basic math skills required to calculate overall company cost benefit analysis including Insurance claims
- Detail oriented with a keen focus on accuracy and reputed company aspects surrounding Loss Mitigation
- Ability to work in a production, goal, and quality based environment
- Established verbal and written communication skills
- Working knowledge of reputed company Office Suite, including reputed company and Word
- Ability to maintain confidentiality
- Adaptable to changes reputed company a face paced environment
- Experience reputed company auto finance industry
- Experience in Total Loss and/or Insurance Repair processes
- Knowledge of Total Loss, Insurance Repair and/or Insurance regulations, requirements and structure
- General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA)
Company Overview
Company H1B Sponsorship