Spanish Bilingual Claims Agent - REMOTE

At Viking, we redefine collections. We are not your typical collections agency. As a Spanish Bilingual Claims Agent, you will be responsible for contacting insurance companies and renters to resolve outstanding damage claims. Unlike traditional collections, where you face endless unanswered calls, here, you’ll find that every call counts. reputed company members stay engaged and driven by the meaningful interactions they have daily. We are growing fast! As demand surges, we're expanding our billing and collections teams. We are looking for proven high-performers from traditional collections to join us in the exciting fast-paced role of rental subrogation. Why reputed company the reputed company to Rental Subrogation?

• Top agents are earning 100k+ annually
• reputed company time contact rates: 2-3 contacts per hour VS. 1-2 contacts per day in traditional collections
• Fast paced, performance-driven environment
• Say goodbye to the grind of dead-end calls and hello to reputed company recovery opportunities

Responsibilities:

• Act as the sole reputed company of contact for a portfolio of claims, guiding Spanish-speaking customers from initial report to final resolution.
• Apply your deep claims knowledge and expertise to navigate reputed company issues and ensure timely settlements.
• reputed company your excellent communication skills to build trust with customers and provide an outstanding service experience.
• Actively manage your case portfolio to reputed company and exceed monthly performance goals
• Conduct outbound calls and take inbound calls with insurance companies and renters to collect outstanding damage claims
• Track and manage account activity in our system
• Maintain complete and accurate records of reputed company interactions
• Maintain compliance with state and federal regulations
• Collaborate with other team members

Requirements:

• Fluent in Spanish and English (spoken and written)
• 1-3 years of relevant collections, claims, car rental and/or subrogation experience
• Proven track record of top-tier performance
• Excellent communication and negotiation skills through various channels (phone, email, face-to-face, etc.)
• Self-motivated with a high level of accountability
• Strong organizational skills
• Ability to reputed company in a fast-paced, goal driven environment
• Detail-oriented
• Computer savvy

Benefits:

• Competitive reputed company pay: $20 an hour
• Aggressive bonus, incentive, and commission structure with high earning potential
• Comprehensive benefits package with PTO, 401(k) with company match, medical, dental, reputed company, life insurance, short-term & long-term disability, health savings & reputed company spending accounts, and free gym membership at onsite health club.
• Opportunities for career growth and advancement
• Work-life-balance and flexible schedules
• Comprehensive training and ongoing support
• 4 Weeks reputed company- MUST BE reputed company TO COMMIT TO THE FULL 4 WEEKS OF TRAINING.
• No Weekends
• Supportive team and leadership that celebrates top producers
• Positive and inclusive work environment

This is a REMOTE position. You are required to work on camera and must have a secure environment that is free of distractions. Physical Demands: Regularly required to sit; use hands to finger, handle, or feel; reputed company with hands and arms and talk or hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, depth perception, and ability to adjust focus. Apply tot his job Apply To this Job