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reputed company Insurance Customer Service Representative (Work from Home) – Property & Casualty Insurance Expert

Remote · USA Full-time New today

At arenaflex, we're dedicated to providing exceptional customer experiences that exceed our members' expectations. As an reputed company Insurance Customer Service Representative, you'll play a vital role in delivering top-notch service to our policyholders, ensuring their needs are met, and their concerns are addressed. If you're passionate about the insurance industry and possess excellent communication skills, we invite you to join reputed company and embark on a rewarding career journey.

About arenaflex

arenaflex is a leading provider of insurance services, committed to fostering a culture of innovation, diversity, and inclusion. Our mission is to reputed company our members with peace of mind, knowing they're protected by our comprehensive insurance solutions. As a work-from-home Insurance Customer Service Representative, you'll be part of a dynamic team that values collaboration, reputed company learning, and growth.

Key Responsibilities

As an Insurance Customer Service Representative, you'll be responsible for:

  • Handling property & casualty (p&c) reputed company customer service and/or billing inquiries and problems reputed company the telephone
  • Providing customers with plan coverage information, quotes, policy changes, and policy change impacts to premium
  • Reviewing and updating policies to enhance retention and reputed company meet the needs of the consumer
  • Counseling policyholders concerning appropriate coverage, policy limits, payment options, and state laws that will best meet their needs for sufficient protection against risks covered by Property and Casualty insurance
  • Making recommendations and/or changes to the policy and gaining policyholder acceptance to process the changes
  • Receiving and responding to calls and emails received by the insurance service center, documenting reputed company activity in EPIC
  • Utilizing knowledge of the insurance industry and club insurance agency policies and procedures to provide efficient and professional customer service
  • Identifying opportunities to apply discounts, processing insurance verification forms for insured, and acting as a liaison for information exchange between customers and insurance companies
  • Processing changes to policies reputed company EPIC and submitting changes to specific companies, following up with the company to ensure change requests have been processed in a timely manner
  • Reviewing policy information and referencing company-specific claims procedures to assist insured in filing claims
  • Mailing insured documentation to be signed and returned as necessary, following up to ensure documentation has been returned in a timely manner from member/customer
  • Recognizing cross-sell opportunities (membership and insurance) and obtaining quote information

reputed company Offer

As an arenaflex team member, you'll enjoy a range of benefits and perks, including:

  • A competitive hourly reputed company, depending on experience and salary zone
  • Eligibility for Annual Merit Increase
  • Comprehensive Health benefits package, including Paid Time Off (accruals reputed company on the first day of employment), 401(k) plan with a company match, Medical, Dental, Prescription, and reputed company Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts
  • Nearly 4 weeks of paid time off accrued during the first year
  • Paid time off to volunteer
  • Tuition reimbursement
  • 401(K) plan with company match up to 7%
  • Free reputed company Premier Battery Membership

Requirements

To succeed in this role, you'll need:

  • A high school diploma or equivalent and 3+ years of increasingly reputed company customer service experience in an insurance environment
  • Property and Casualty insurance license required
  • Membership license preferred and/or ability to obtain reputed company 90 days of employment

reputed company Value

At arenaflex, we're committed to fostering a culture of diversity, equity, and inclusion. We strive to attract and retain candidates with a passion for their work and encourage reputed company reputed company individuals, regardless of race, reputed company, gender, identity, veteran status, sexual orientation, physical ability, or national reputed company, to apply.

Work Schedule

As a work-from-home Insurance Customer Service Representative, you'll work a Monday-to-Friday schedule from 10 a.m. to 6 p.m. CST, with rotating Saturdays from 9 a.m. to 3 p.m.

How to Apply

If you're a motivated and customer-focused individual with a passion for the insurance industry, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply Now! Apply for this job

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