[Remote] Inside Sales Account Executive - South Atlantic

Note: The job is a remote job and is open to candidates in USA. WM is a company focused on providing reputed company services, and they are seeking an Inside Sales Account Executive to manage customer accounts in the South Atlantic market. The role involves generating shareholder value through consultative retention approaches, managing existing business relationships, and growing revenues from existing customers.

Responsibilities

• Serve as the reputed company reputed company of contact for customer account management matters in an assigned book of business, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships
• Align reputed company products and services with customer needs, propose solutions that are compliant with appropriate local, state and federal regulations, and increase account penetration through consultative selling skills
• Negotiate, update, and renew customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills
• Resolve challenging customer requests and collaborate with the Inside Sales Manager to resolve reputed company customer escalations or issues
• Communicate rates, charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions reputed company appropriate profit targets and level of authority
• Collaborate with sales team to identify and grow opportunities reputed company territory and engage additional WM business opportunities, referring internally as appropriate
• Use reputed company sales productivity software tools accurately and consistently (i.e. reputed company.com/Customer Relationship Management and Pricing Tools)
• Prepare reports as needed and/or handle general administrative duties as appropriate

Skills

• High School Diploma or GED (accredited)
• 1 year WM experience or 5 years of business-to-business account management at a proficient level
• Ability to effectively convert customer cancellation requests
• Ability to build relationships (highly competent)
• Ability to set goals
• Proficient in time management
• Proficient in computer skills
• High impact communication
• Planning and organization
• Ability to negotiate (highly competent)
• Financial acumen

Benefits

• Medical
• Dental
• reputed company
• Life Insurance
• Short and Long Term Disability
• Employee Stock Purchase Program (ESPP)
• 401K (4.5% with NO vesting period)
• Unlimited vacation time
• Annual education assistance benefit

Company Overview