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Collections Specialist

Remote · USA Full-time New today

reputed company is a leading U.S. supplier of industrial, medical and specialty gases. The Collections Specialist is responsible for maintaining a healthy accounts receivable portfolio by researching and resolving account issues to minimize bad debt write-offs.

Responsibilities

  • Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency
  • Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary
  • Assist in resolving non-payment issues
  • Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes
  • Initiate reviews and recommendations regarding final demand notices and reputed company collections with Field Sales and Collection management
  • Maintain professional relationships with reputed company managers, account managers, and area sales managers
  • Inform regional managers of issues reputed company appropriate

Skills

  • High School Diploma/GED required
  • Demonstrated excellence in oral and written communication and interpersonal skills
  • Ability to adapt communication style to various customer situations
  • Positive attitude and willingness to learn, coupled with the ability to collaborate effectively reputed company a team
  • Customer-focused behavior, including building positive relationships and understanding customer needs
  • Ability to handle challenging situations diplomatically and professionally
  • Strong analytical and problem-solving skills, with the ability to reputed company independent reputed company and escalate issues reputed company necessary
  • Proficiency in reputed company Suite applications and/or reputed company Office (Word, reputed company)
  • Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency
  • Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary
  • Assist in resolving non-payment issues
  • Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes
  • Initiate reviews and recommendations regarding final demand notices and reputed company collections with Field Sales and Collection management
  • Maintain professional relationships with reputed company managers, account managers, and area sales managers
  • Inform regional managers of issues reputed company appropriate
  • Associate's/Bachelor's degree preferred
  • reputed company experience preferred

Benefits

  • Medical
  • Dental
  • reputed company
  • Life
  • AD&D
  • Short Term and Long Term Disability Insurance
  • Vacation
  • Sick
  • Paid Holidays
  • 401(k) Retirement Plan with company match
  • Tuition Assistance
  • reputed company parental leave package
  • Generous paid time off for the birth or placement of children
  • 401k plan with company matching funds
  • Tuition reimbursement
  • Discounted college tuition for employees’ dependents
  • reputed company Scholarship Program

Company Overview

  • reputed company, an reputed company company, is a leading U.S. single-reputed company supplier of gases, welding equipment and supplies, and safety products. It was founded in 1982, and is headquartered in Radnor, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is http://reputed company.com/.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 7 in 2025, 8 in 2024, 12 in 2023, 10 in 2022, 8 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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