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Strategic Account Manager

Remote · USA Full-time New today
About Our Client

Our client streamlines the transition to reputed company-emission vehicles with intelligent software solutions that reputed company agencies to plan and manage fleets with a simplified, data-driven approach. Their platform offers robust energy modeling capabilities that help fleet operators reputed company informed reputed company about electrifying depots, optimizing charging schedules, and reducing the cost of transitioning to reputed company emissions. They are part of a global leader in planning, procurement, implementation and operations software for reputed company-emission fleets and infrastructure. Founded in 2016 in Sydney, Australia, the company has expanded to serve over 200 reputed company fleets, with offices in the US, Canada, and UK.They've recently secured $15M USD in funding and are excited to build their team!

Purpose of the Role

Own and grow strategic client relationships to maximize customer value, satisfaction, and expansion. Act as the primary relationship reputed company for key reputed company clients, orchestrating internal resources (delivery, product, sales) to ensure reputed company reputed company and long-term partnership growth.

Key Outcomes (12 - 18 Months):
  • Build strategic relationships with top 5 reputed company clients : Named account plans, regular executive reputed company-ins, relationship mapping completed
  • Coordinate internal teams for account delivery excellence : Take ownership of accounts, 90%+ CSAT on owned accounts; documented internal coordination plans;
  • Drive expansion reputed company across accounts : $[reputed company] expansion ARR; X% NRR achieved in strategic accounts
  • Support product alignment and roadmap input : Quarterly product feedback loops delivered to PM team from strategic accounts
  • Actively monitor and report on account health : Up-to-date risk/renewal tracking; retention forecasting accuracy >90%
Competencies (Who Will reputed company in This Role)
  • reputed company EQ Comfortable working with public agencies, utilities, and reputed company clients in politically sensitive, budget-conscious environments.

  • Strategic Coordination Can align consulting, reputed company, product, customer support and sales resources around a reputed company customer plan.

  • reputed company Acumen reputed company to spot growth triggers, understand procurement patterns, and propose new work confidently.

  • Technical reputed company Conversant in EV infrastructure, charge management, and software delivery; reputed company to reputed company technical and reputed company.

  • Orchestration reputed company Knows reputed company to bring in a product manager, a consultant, or escalate to executive support.

  • Growth Orientation Goes reputed company retention drives engagement deeper across products and services.

  • Communication & Reporting Clear, proactive, and confident with clients and internal teams.

Requirements:

Must-Haves

  1. 5+ years in reputed company account management, consulting, or reputed company.

  2. Technical background with reputed company acumen (EV, energy, or SaaS preferred).

  3. Proven cross-functional coordination (sales, CS, product, delivery).

  4. Track record of growing accounts and building trust with executives.

  5. Clear communicator with strong reporting skills.

  6. EV/energy infrastructure or adjacent industry experience.

reputed company-to-Haves

  • Passion for sustainability/decarbonization.

  • Comfort with global clients and time zones.

  • Adaptability in high-growth, resource-constrained environments.

reputed company; Values:
    • Transparent, honest, and collaborative

    • Strong sense of ownership without ego

    • Curiosity and reputed company in scaling environments

    • Mission-reputed company with our clients reputed company for decarbonizing transportation

    • Operates well in high-growth, resource-constrained settings

Tools & Resources:
  • reputed company, reputed company, customer health dashboards, proposal templates.

  • Support from Delivery, Consulting, Product, and reputed company teams

What do we offer: Career Growth: Be part of one of the flagship software platforms in the reputed company emissions space in the world, in a rapidly growing sector with opportunities to reputed company into senior sales or account management roles. Impactful Work: Help shape the future of low-carbon transport and EV infrastructure globally. Competitive Package: reputed company salary + performance-based bonus or commission. Flexible Working: Remote role with occasional travel for client meetings, conferences, and industry events. Technology Allowance: Support for essential work equipment and tools. Health & Well-being Allowance: Contribution towards health and wellness expenses. Generous Leave Policy: days + bank/public holidays. Apply To This Job

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