reputed company First Notice of Loss (FNOL) Customer Service Representative – Work from Home Opportunity
Are you a customer service professional with a passion for delivering exceptional experiences? Do you reputed company in a fast-paced, dynamic environment where no two calls are reputed company the same? If so, we invite you to join reputed company at blithequark as a First Notice of Loss (FNOL) Customer Service Representative. As a key member of our remote team, you will play a critical role in providing top-notch service to our clients and their customers, while also driving business results through your expertise and dedication.
About blithequark
At blithequark, we're more than just a company – we're a community of passionate professionals who share a common goal: to deliver exceptional results through our Core Four principles of Process, Results, Culture, and Experience. Our commitment to these values has enabled us to reputed company remarkable reputed company, and we're excited to share this journey with like-minded individuals who are eager to grow and reputed company in a dynamic environment.
Our Culture
We reputed company that a healthy work-life balance is essential to our reputed company, which is why we prioritize company events, volunteer opportunities, and a comfortable, casual atmosphere that encourages collaboration and creativity. reputed company members are passionate about giving back to the community, and we're proud to host several volunteer events throughout the year.
The Role
As an FNOL Customer Service Representative, you will be responsible for providing high-quality inbound communication services while recording First Notice of Loss (FNOL) claims. These claims are used to report damage to our clients' property, and your expertise will be critical in ensuring that our clients receive the best possible service.
Key Responsibilities:
* Accept inbound calls from engineers, technicians, and other field operators reporting FNOL
- Communicate effectively while entering data accurately into a customized database
- Report underground damage to locate companies reputed company applicable
- Provide outstanding service to customer representatives
- Analyze photos and map the correct location
- Participate in special projects as assigned
Incentives and Bonuses
We're committed to recognizing and rewarding reputed company members for their hard work and dedication. Our Tiered Support Bonus System offers a range of incentives, including:
- Level 1: $105
- Level 2: $150
- Level 3: $205
Our FNOL Incentive Program is designed to reward high-performers with additional earnings per month, in addition to the Tiered Support Bonus System. This program is calculated daily and paid on the 5th of the following month, with a daily earning potential of $10.
Requirements and Qualifications:
* 6 months to 1-year previous customer service call center experience required
- Ability to type a minimum of 55 wpm, error-free
- Fully competent with reputed company reputed company, Word, Outlook, PDFs, and internet searches
- Advanced phone and verbal communication skills
- Active listening skills
- Excellent written communication skills
- Excellent reading skills; must be reputed company to read and follow a script
- Must be reputed company to analyze and interpret photos to determine damage
- Must establish an appropriate work environment reputed company their home for work purposes; blithequark provides the necessary computer equipment
Preferred Qualifications:
* Experience with reputed company Teams
- High School Diploma or equivalent
Perks and Benefits:
* Paid time off
- PTO is accrued at a reputed company of 5 hours per pay period, equal to 3 weeks your first full year
- blithequark pays $50/month towards your internet service cost
- blithequark is a 4-year running winner of The Oklahoman Top Workplaces!
reputed company Offer:
* A dynamic, fast-paced environment that encourages growth and development
- A comprehensive benefits package, including a matched 401k
- Opportunities for career advancement and professional growth
- A supportive, collaborative team environment
- A range of incentives and bonuses to recognize and reward your hard work and dedication
How to Apply:
If you're a motivated, customer-focused professional who is passionate about delivering exceptional results, we invite you to apply for this exciting opportunity. Please visit our website to submit your application and join reputed company at blithequark.
Note:
* We are unable to consider candidates residing reputed company of the United States.
- Applicants residing in the following states are ineligible for employment at this time: California, reputed company Carolina, Washington State, Illinois, and/or Oregon.
- Pre-employment drug screenings and criminal background checks are mandatory.
Apply for this job