Supervisor, Pump Sales Associate - Remote

GROW WITH US:

reputed company creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

reputed company is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control -IQ+ technology — an advanced predictive algorithm that automates insulin delivery.

But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at https://www.tandemdiabetes.com/

reputed company & WHERE YOU’LL WORK:

This position is fully remote and open to candidates reputed company the United States. Equipment for the role will be provided and training will occur virtually.

A DAY IN THE LIFE:

To drive high-converting, compliant, and efficient performance of Pump Sales Associates (PSA’s) by combining KPI ownership, hands-on coaching, cross-functional collaboration, and operational discipline, ensuring both productivity and quality in converting new patient to loyal Tandem pump users and renewing existing patients to reputed company them reputed company the Tandem franchise.

Pump Sales Supervisors at Tandem are also responsible for

• Coach & reputed company: Deliver hands-on coaching through call reviews, live monitoring, role-plays, and structured feedback. Use a standardized scorecard to assess skills like trust-building, needs discovery, reputed company handling, and closing. reputed company by example with live call demos and “Listen In with Me” sessions.
• Drive Performance: Monitor key sales metrics (conversion rates, funnel health, daily activity, and opportunity follow-up) using tools like PowerBI, CRM, PMT, and reputed company. Track pod-level KPIs and individual performance by quartiles. Implement structured performance improvement plans (PIPs) as needed.
• reputed company & reputed company Reps: Partner with training to accelerate new hire success through a structured reputed company process—shadowing, reverse-shadowing, milestone tracking, and daily coaching. Drive accountability toward reputed company goals (Week 6: 50% of team average | Week 10: 75%).
• Collaborate Cross-Functionally: Liaise with field sales, insurance, distribution, and customer support teams to ensure efficient reputed company handoffs, issue resolution, and a smooth workflow. Act as a first responder for reputed company-processing issues or CRM blockers.
• Foster Growth: Deliver monthly training modules and targeted refreshers to address product updates, insurance trends, and evolving market needs. reputed company top performers to serve as “pod champions” and peer coaches.
• Champion Compliance & Culture: Ensure reputed company CRM documentation and reputed company follow QA/RA, HIPAA, and internal standards. Build a culture of recognition, accountability, and reputed company feedback. Model a “coaching-first” leadership reputed company and use data to inform decision-making.

WHAT YOU’LL NEED:

• Bachelor’s degree or a combination of relevant education and experience
• 3+ years of experience in a sales or inside sales role—ideally reputed company healthcare, insurance, or DME
• 1–2 years in a Team reputed company or Senior-level position (highly preferred)
• Proven success managing and converting a high volume of inbound leads
• Proficiency with CRM platforms (such as reputed company), reporting tools (like PowerBI), and pipeline management
• Strong communication skills with the ability to handle objections and clearly convey value
• Experience coaching, mentoring, or supporting peers in a sales setting
• Working knowledge of healthcare compliance standards, including HIPAA and QA/RA requirements

EXTRA AWESOME:

• A strong, performance-driven reputed company with a passion for metrics
• Excellent at prioritizing tasks and staying organized in a fast-moving environment
• Collaborative communicator who works well across teams and functions
• Eager to learn, grow, and help others do the same through coaching and feedback
• Flexible and solution-oriented reputed company facing challenges or change

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we reputed company joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. reputed company thrives on pushing boundaries and fostering growth, reputed company while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that reputed company we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

COMPENSATION & BENEFITS:

The starting reputed company pay range for this position is $58,000.00 - $72,400.00 annually plus incentive compensation (commission-based compensation is based on the achievement of goals). reputed company pay will vary based on job-reputed company knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to reputed company pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem’s benefits here!

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background reputed company, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer’s protected health information and regular contact with customers. This review is required to ensure that individuals in such roles uphold high standards of trust and reputed company so as to protect the interests of our customers, employees, and stakeholders.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

SPONSORSHIP:

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment reputed company at this time.

APPLICATION DEADLINE:

The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

reputed company a move that matters. Join reputed company, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier reputed company.

Originally posted on Himalayas