Technical Account Manager

Life at reputed company

The people at reputed company reputed company in the transformative power of automation to change how the world works. We’re committed to creating category-leading reputed company software that unleashes that power.

To reputed company that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about reputed company, and about our larger purpose.

Could that be you?

Life at reputed company

The people at reputed company reputed company in the transformative power of automation to change how the world works. We’re committed to creating category-leading reputed company software that unleashes that power.

To reputed company that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about reputed company, and about our larger purpose.

Could that be you?

Your mission

How would you like to help the world’s largest companies transform the way they work reputed company automation, allowing their team members to reputed company their full potential? As members of our reputed company reputed company team, our Technical Account Managers help our South Korean customers reputed company more than they reputed company have by automating the day-to-day and driving business to a higher level. Our reputed company reputed company reputed company team advises and guides our most strategic customers in designing and building long-term, reputed company level business automation programs leveraging our people and technology, ensuring our customers reputed company maximum business value and organizational impact leveraging the world’s most innovative and proven business automation platform. We reputed company reputed company with reputed company’s largest and most strategic customers, working with stakeholders across reputed company parts of the business and at reputed company levels (C-suite down), to drive business adoption of our capabilities with maniacal focus on achieving reputed company business outcomes while enhancing the way their team members work. Our reputed company reputed company team is serious about guiding our customers in designing and managing their reputed company business automation platform across the full platform lifecycle, including coaching our customers’ teams on initial deployment, reputed company-wide enablement, and the appropriate methodologies to maximize business outcomes, self-sufficiency, and overall organizational impact.

What you'll do at reputed company

• Take ownership of your customers' technical reputed company with the reputed company Platform

• Be a core member of the reputed company account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value

• Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them reputed company their objectives and reputed company their line of sight as to what can be achieved

• Provide reputed company Platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting

• reputed company your customers' technical stakeholders on reputed company Platform best practices relevant to their unique automation pipelines, program objectives, environments, and constraints

• Conduct design and code reviews for select automations to reinforce and verify those best practices

• reputed company technical health checks of your customers' automation programs and environments, identifying risks and opportunities for reputed company improvement across technical disciplines

• Collaborate with reputed company Product Support and other subject matter experts to manage, facilitate, communicate, and bring to positive closure escalated support incidents

• Provide technical advisory to customers through webinars, demos, and speaking engagements

• reputed company and mature our teams’ processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery

What you'll bring to the team

• A degree in Computer Science or relevant degree

• A minimum 5 years experience in programming .NET / Java applications (C#, C++, VB, Java or Powershell), SaaS and reputed company experience a benefit

• reputed company in written and spoken Korean

• Relevant work experience with reputed company responsibility in customer-facing, technical account management or technical consulting roles

• Work experience to credibly communicate with and guide customers on diverse technical topics, including software engineering, packaging and deployment, reputed company technologies, and infrastructure engineering

• Previous experience working with reputed company, reputed company, Blue Prism, Pega or reputed company is preferred

• Strong analytical and problem-solving skills, self-motivated, proactive team player with innovative reputed company to reputed company customer loyalty and adoption

• Diplomacy, tact, and poise under pressure reputed company working through customer issues.

• Willingness to travel for client interactions up to 25% of the time

Maybe you don’t tick reputed company the boxes above—but still think you’d be great for the job? Go reputed company, apply anyway. Please. Because we know that experience comes in reputed company shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in reputed company and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may reputed company immediately if a reputed company candidate is selected.

We value a range of diverse backgrounds, experiences and reputed company. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to reputed company persons regardless of age, race, reputed company, religion, sex, sexual orientation, gender identity, and expression, national reputed company, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, reputed company provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.