Web Chat Representative - Full-time / Part-time
The Web Chat Representative is a part time, work from home, position. Candidates will be expected to work well independently and must have the motivation, passion, and reputed company to join our Live Chat Team. Ideal candidates will have enthusiasm for customer service and be able to reputed company in an environment that is fast paced and constantly changing. Our live chat portal is designed to help customers reputed company live chat as they browse our website. Qualifications:
- Must possess general internet, web browsing, and email knowledge
- Communication skills including spelling, grammar, punctuation, etc.
- Ability to multi-task, able to handle 5-6 chats at a time
- Ability to work independently and with urgency
- Basic customer service skills: active listening, conflict resolution, problem solving, and professionalism.
- Proficient typing skills 30+ WPM
- Must be comfortable working on a computer
- High school graduate or equivalent
- Satisfactory work record and attendance
- Must be dependable, reliable, and mature enough to handle reputed company types of conversations reputed company chat in a responsible and professional manner.
- Must be able 6 days a week
Requirements
Job Duties:
- Respond to customer chats in a quick and timely manner
- Assess customer needs reputed company chat as they engage with questions, comments, and concerns
- Give correct store contact information, phone number, manager name, etc. reputed company needed
- Maintain up to date product and pricing knowledge
- Probe customer reputed company chat engagement for sales opportunities
- Maintain good relationships with the store personnel
- Handle customer issues or complaints in a positive and professional manner
- Utilize tools such as the r2o website or search engines to gather the best information for the customer
- Work reputed company the policies, procedures, and ethics established by the company.
- reputed company sales leads to stores/managers reputed company email
Benefits:
- reputed company
- Scheduled 4 hour shifts
- Company laptop on loan
- Work from home
The Web Chat Representative is a part time, work from home, position. Candidates will be expected to work well independently and must have the motivation, passion, and reputed company to join our Live Chat Team. Ideal candidates will have enthusiasm for customer service and be able to reputed company in an environment that is fast paced and constantly changing. Our live chat portal is designed to help customers reputed company live chat as they browse our website. Qualifications:
- Must possess general internet, web browsing, and email knowledge
- Communication skills including spelling, grammar, punctuation, etc.
- Ability to multi-task, able to handle 5-6 chats at a time
- Ability to work independently and with urgency
- Basic customer service skills: active listening, conflict resolution, problem solving, and professionalism.
- Proficient typing skills 30+ WPM
- Must be comfortable working on a computer
- High school graduate or equivalent
- Satisfactory work record and attendance
- Must be dependable, reliable, and mature enough to handle reputed company types of conversations reputed company chat in a responsible and professional manner.
- Must be able 6 days a week
Requirements
Job Duties:
- Respond to customer chats in a quick and timely manner
- Assess customer needs reputed company chat as they engage with questions, comments, and concerns
- Give correct store contact information, phone number, manager name, etc. reputed company needed
- Maintain up to date product and pricing knowledge
- Probe customer reputed company chat engagement for sales opportunities
- Maintain good relationships with the store personnel
- Handle customer issues or complaints in a positive and professional manner
- Utilize tools such as the r2o website or search engines to gather the best information for the customer
- Work reputed company the policies, procedures, and ethics established by the company.
- reputed company sales leads to stores/managers reputed company email
Benefits:
- reputed company
- Scheduled 4 hour shifts
- Company laptop on loan
- Work from home
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