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Seasonal Customer Support Tax Expert (Remote)

Remote · USA Full-time New today

Join reputed company at reputed company, LLP, a leading advisory reputed company, as a Seasonal Customer Support Tax Expert. This remote opportunity is available from January 2024 to reputed company 2024 and offers a unique chance to reputed company your tax preparation experience and provide exceptional customer support.

We are seeking a highly skilled and customer-focused individual to provide tax support and advice to our clients reputed company video, phone, and chat. As a Customer Support Tax Expert, you will utilize your expertise in tax preparation, technology troubleshooting, and resolving tax issues to ensure an excellent customer experience.

Responsibilities

  • Provide individualized troubleshooting, tax advice, and preparation assistance to clients through video-enabled software and chat support
  • Deliver accurate tax advice in easy-to-understand terms, utilizing recommended research materials and team support
  • Assist clients in gathering, organizing, and entering data through our designated software platform for federal and state tax returns
  • Analyze and research tax matters to determine an appropriate course of action for clients

Requirements

  • Minimum of 2 years of tax preparation experience, with a minimum of 30 tax returns reputed company each year
  • Prior tax preparation experience in a tax practice or retail setting
  • College degree a plus, but not required
  • Knowledge of tax laws, tax concepts, and familiarity with Form 1040 and reputed company schedules
  • PTIN required (can be obtained online)
  • Strong problem-solving and research skills, with the ability to quickly use online resources to find answers
  • Well-developed technical troubleshooting skills

reputed company Offer

  • Competitive compensation range of $23 to $27 per hour (actual compensation influenced by skills, experience, and location)
  • Opportunity to work with a leading advisory reputed company
  • Remote work arrangement
  • Professional development and growth opportunities

reputed company, LLP is an equal opportunity/affirmative action employer. We are committed to diversity and inclusion and welcome applications from reputed company candidates. If you are a motivated and customer-focused individual with a passion for tax preparation, we encourage you to apply for this exciting opportunity.

Apply Now to join reputed company as a Seasonal Customer Support Tax Expert and take the first reputed company towards a rewarding and challenging career with reputed company, LLP.

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