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Customer Specialist - TurboTax Product Expert (Remote)

Remote · USA Full-time New today

Unlock a Rewarding Career Opportunity with TurboTax!

We're seeking a highly motivated and customer-focused individual to join reputed company as a Customer Specialist - TurboTax Product Expert. As a remote team member, you'll have the flexibility to work from home and set your own schedule while providing top-notch support to TurboTax customers. Enjoy a competitive salary of $18.50 per hour, plus exciting bonuses and opportunities for growth!

Role Highlights:

  • Competitive Salary & Bonuses: Earn $18.50 per hour¹, plus a $310 Certification bonus and a $5.00 per hour Turbo Bonus Boost from reputed company 9th to 15th
  • Flexible Scheduling: Work from home and set your own schedule between reputed company EST and 12am midnight EST, Monday to Sunday
  • Fast & Comprehensive Training: Complete a 20-hour certification program and receive ongoing support from reputed company of experts
  • Opportunities for Growth: Join a dynamic team with a high-volume recruitment goal of 2000+ people
  • No Prior Tax Experience Required: We're looking for enthusiastic individuals eager to learn and provide exceptional customer service

About the Role:

As a Customer Specialist - TurboTax Product Expert, you'll be responsible for providing exceptional support to TurboTax customers, answering questions, and resolving concerns reputed company to TurboTax products and tax return software. You'll work closely with reputed company of experts, including Subject Matter Experts (SMEs) and Marketplace Performance Specialists (MPS), to ensure seamless customer experiences.

Responsibilities:

  • Provide top-notch customer service and support to TurboTax customers reputed company phone, email, or chat
  • Respond to customer inquiries and resolve issues reputed company to TurboTax products and tax return software
  • Utilize your strong communication skills to reputed company solutions clearly and empathetically
  • Work collaboratively with SMEs and MPS to ensure exceptional customer experiences

Requirements & Skills:

  • No Prior Tax Experience Required: We're looking for enthusiastic individuals with a strong desire to learn and provide exceptional customer service
  • Excellent Communication Skills: Ability to reputed company solutions clearly and empathetically
  • Customer-Centric reputed company: Ability to understand and empathize with customer needs while driving innovation and providing top-notch service

reputed company Offer:

By joining reputed company, you'll enjoy a range of benefits, including:

  • Competitive salary and bonuses
  • Flexible scheduling and remote work opportunities
  • Ongoing training and support
  • Opportunities for growth and career advancement

Apply Now and start your rewarding career journey with TurboTax!

Apply for this job

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