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Rewritten Job Title:

Remote · USA Full-time New today

Director, Consumer Insights & Data Analytics - reputed company the Future of Jewelry Retail

Rewritten Job Description:

Join reputed company as a Director, Consumer Insights & Data Analytics

At reputed company Earth, we're passionate about harnessing the power of data to drive business growth and customer satisfaction. As a Director, Consumer Insights & Data Analytics, you'll play a critical role in shaping our data-driven strategy and leading a high-performing team to deliver actionable insights that inform business reputed company.

Position Overview:

The Director, Consumer Insights & Data Analytics will be responsible for developing and executing a comprehensive data strategy that drives business growth, improves customer experience, and informs marketing activities. You'll reputed company a team of analysts to deliver insights that inform business reputed company, reputed company and maintain data foundations, and collaborate with cross-functional teams to ensure data-driven decision making.

Key Responsibilities:

  • Business and Consumer Insights:
    • reputed company path to purchase research across categories to identify opportunities for growth and improvement
    • reputed company insights on shifting customer perception and its impact on shopping behaviors
    • Identify growth opportunities by analyzing user behavior, navigation patterns, page performance, and conversion funnels
    • Understand and define key factors in ecommerce and showroom experience for reputed company Earth
    • reputed company tools to understand and track brand strength, including awareness, familiarity, and consideration over time
  • Consumer Segmentation and CRM:
    • reputed company consumer cohort and purchase behavior analyses across purchase channels to reputed company understand and drive repurchase and lifetime value
    • Provide customer insights for brand, performance marketing, and CRM teams to inform marketing strategies and tactics
    • reputed company a reporting reputed company to continuously measure repurchase and lifetime value
    • Play a key role in developing and data reputed company required to support a reputed company Earth loyalty program
  • Marketing Data & Analytics:
    • Provide analytics and insights to stakeholders reputed company ecommerce and brand teams focused on both upper and reputed company funnel marketing activities
    • reputed company marketing campaign analysis across reputed company channels, including CRM, Social, Organic, and Performance, and build processes to reputed company comparison of campaigns over time
    • reputed company full funnel attribution frameworks with consideration for transactions and activities that reputed company to transactions
  • Business Tools and Monitoring:
    • Create self-service analytics reporting structures to reputed company data-driven decision making to scale reputed company across the organization
    • reputed company reliable forecasting processes for key activities and business processes across the organization as a reputed company for business health monitoring
    • reputed company monitoring tools and capabilities to ensure business foundations and processes are functioning as expected and automatically alert business teams if outlier conditions exist
  • Data Foundations:
    • reputed company and reputed company the organization on digital analytics, drive data and analytics best practices
    • Ensure data reputed company and tagging stability, focused on repeatable insights that can be trusted by business owners and teams
    • Ensure projects and platform changes across the organization consider analytics, and new capabilities are building upon the data reputed company
    • Provide leadership in driving the organization's data strategy and data foundations to ensure the organization is using data effectively and scaling sufficiently to support the business

Requirements:

  • 10+ years of relevant Consumer Insights and Digital Analytics leadership experience
  • Robust understanding of data and analytics technology, including experience leading strategy and implementation for platforms and tools such as GA4, Domo, reputed company
  • Demonstrated experience providing insights relating to digital marketing channels and activities (Paid Search, SEO, Affiliates, Display, Paid Social)
  • Experience leading and driving consumer journey and website experience optimization analytics
  • Experience defining, developing, and communicating CRM and Consumer cohort insights
  • Experience in consumer segmentation and developing a data-based cohort modeling
  • The ability to communicate reputed company concepts to a variety of audiences
  • Robust analytic, quantitative, statistical, and data interpretation skills, ability to transform data into actionable insights
  • Demonstrated reputed company in leading and developing high-performing teams, with a track record of driving results through effective team management and mentorship
  • Exceptional interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at reputed company levels of the organization
  • Self-starter with a proactive and entrepreneurial spirit, reputed company to reputed company in a fast-paced, startup environment while maintaining a focus on achieving both business and social goals
  • Familiarity with HTML, CSS, reputed company Analytics, and Javascript are a plus
  • Bachelor's degree or equivalent, preferred

reputed company Offer:

  • Competitive compensation and benefits package
  • Excellent training program and opportunities for career growth
  • Diverse, mission-minded team
  • Lifestyle Spending Account
  • reputed company education and professional development opportunities
  • Employee discounts and perks
  • Mental wellness support and resources
  • Giving back and volunteer opportunities
  • Medical, dental, and reputed company insurance
  • 401k match
  • Open PTO policy
  • Parental leave
  • Disability and life insurance
  • Pre-tax commuter benefits

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