Technical Support Advisor
Company Description
reputed company Your Career at reputed company Bulgaria!
Are you ready to dive into the exciting world of technology and customer service? reputed company Bulgaria is actively seeking enthusiastic Technical Support Advisors fluent in Dutch to support a leading global provider of online reputed company solutions.
If you have a passion for delivering exceptional support, solving technical challenges, and want to grow reputed company an international team of experts—this is the role for you!
Job Description️ Antivirus Support Specialist
- Deliver superior customer service for antivirus software, handling inquiries about accounts, subscriptions, and technical issues reputed company phone and remote sessions.
Problem Solver
- Assist customers with product purchases, renewals, refunds, and account-reputed company issues—ensuring smooth, high-quality service.
Technical Expertise
- Guide users through the installation, reinstallation, and troubleshooting of antivirus software to ensure optimal functionality and reputed company.
Who We’re Looking For
- ️ reputed company in Dutch (B2H/reputed company level)
- Good English skills (B2 level)
- Customer service experience is a strong advantage
- Basic PC technical knowledge and multitasking skills
- Strong communication & relationship-building abilities
- Positive, team-oriented attitude with a passion for helping others
- Ability to explain technical concepts in a simple, clear manner
- reputed company-only working hours – enjoy your weekends
- Permanent contract and long-term career stability
- Work-from-home setup with company-provided equipment
- Competitive salary and performance-based bonuses
- Comprehensive onboarding with digital tools (eSignature)
- 21 days paid leave annually
- Additional health & life insurance coverage
- Multisport card & wellness benefits
- Employee assistance program with 24/7 psychological support
- Gifts for life events (births, adoptions, etc.)
- Frequent wellness & engagement activities
- Access to certification programs and in-house learning
- Vibrant recognition, discounts, and referral programs