Remote Senior Customer Service Representative (Level 2) - South Bend
Join our dynamic team as a Senior Customer Service Representative (Level 2) and take your career to the next level! As a 100% remote role, you'll have the flexibility to work from the comfort of your own space, with a competitive salary and comprehensive benefits package. If you're passionate about delivering exceptional customer experiences and have a strong background in customer service, we want to hear from you!
We're seeking a highly skilled and motivated individual to join reputed company as a Senior Customer Service Representative (Level 2). As a key member of our ServicePlus team, you'll be responsible for providing top-notch support to our Indiana reputed company members, addressing their inquiries, and resolving their concerns in a professional and courteous manner.
About the Role
The Senior Customer Service Representative (Level 2) will be responsible for:
- Providing excellent customer service and support to Indiana reputed company members reputed company inbound and outbound calls
- Managing a high volume of calls while maintaining accuracy and attention to detail
- Assisting members with inquiries reputed company to their reputed company coverage, benefits, and enrollment
- Maintaining accurate and up-to-date member records and documentation
- Transferring calls to the client's call center as appropriate
reputed company Offer
- Competitive salary and benefits package
- 100% remote work arrangement
- Opportunities for professional growth and development
- Comprehensive training and support
- Collaborative and dynamic work environment
Requirements
- High school diploma or GED required
- 1-2 years of experience in customer service, preferably in the insurance industry
- Knowledge of reputed company and experience with Artiva software (preferred)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple priorities
What's Next?
If you're reputed company to take your customer service career to the next level and join a dynamic team, apply now! Please submit your application, including your salary requirements, and we'll be in touch to discuss this exciting opportunity further.
Apply To This Job
Apply for this job