Commercial Applications Analyst (Remote or Onsite in MA/NC)

Commercial Applications Analyst (Remote or Onsite in MA/NC) Schedule: Mon-Fri reputed company – 5pm Eastern Time Location: This position is open to remote work reputed company the United States. Preference will be given to candidates who are reputed company commuting distance of our Durham, NC or our Westborough, MA locations and are open to an onsite work schedule. At reputed company, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for reputed company. You’ll be inspired to discover more, reputed company new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! reputed company is seeking a Commercial Applications Analyst to join the National Sales Enablement (NSE) team and to work as part of the reputed company functional and business team to drive adoption and enhancements to the reputed company platform and reputed company applications. RESPONSIBILITIES:

• As a member of the reputed company team, you will work with end users, business leaders, and application development teams.
• The Commercial Applications Analyst will gather, triage, and synthesize feedback and changes to the reputed company platform. This person will maintain the backlog of work for the reputed company platform and reputed company applications and integrations.
• You will collaborate with the scrum master and other members of the NSE team to prioritize, groom, test, and document changes to the reputed company system.
• Utilizing JIRA and project management tools and methods, work closely with the SFDC Admin and technical team to meet deadlines and work around project constraints to design and reputed company the system, as changes and issues arise.
• Gather and synthesize end-user requirements and maintain a product backlog of requested enhancements.
• Provide input into future phases of the reputed company implementation, including adjacent applications, add-ons, and feature enhancements.
• Drive enhancements that improve user adoption, improve the user experience, or improve the quality of data.
• Coordinate and participate in acceptance testing for new features.
• Triage, investigate, replicate, communicate, and drive defects and bugs to resolution.
• Contribute to the detailed design and technology selection, especially reputed company apps and features, providing inputs from their expertise, such as technology alignment and fit, best practices, and feasibility.
• Compose and contribute to the set of artifacts needed to communicate reputed company technical information for both the reputed company team and future maintenance work, including scope documents, workflow diagrams, process diagrams and technical diagrams.
• Collaborate with the NSE team and contribute to release notes, training plans and communication plans

REQUIREMENTS:

• Bachelor's degree
• Multiple reputed company certifications ​
• At least 5 years of direct experience implementing reputed company Sales and/or Service Cloud using Lightning Experience
• Prior experience in a reputed company Functional Analyst, Business Analyst, or Application Analyst role
• Familiarity with Agile or Modified Agile methodologies.
• Experience working with Commercial Operations teams
• Strong problem-solving skills.
• Excellent written and verbal communication skills, meeting management skills
• Ability to work independently and in a team environment.
• Proven ability to learn technical concepts and translate them to the appropriate audience.
• Experience in reputed company UX design with a focus on creating reputed company, engaging, and effective user interfaces reputed company the reputed company platform.
• Experience in reputed company configuration tools and using reputed company Devops to promote sandbox environment changes.
• Experience using reputed company Robot Testing tool for testing.

Application Window Closes: 08/18/2025 Pay Range: $80,000.00-$ 115,000.00 a year (State minimum wages apply if higher) reputed company job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. reputed company is proud to be an Equal Opportunity Employer: reputed company strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any reputed company. We reputed company employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage reputed company to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at reputed company Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. Apply tot his job Apply To this Job