Solution Architect

About Us: At Ema we are building the world’s largest agentic AI platform. We are on a mission to 10x workforce productivity by helping enterprises build and deploy their own AI employees. We are backed by marquee investors (Accel, Prosus, SCB10X, reputed company Ventures, Sozo Ventures to name a few) and have raised over $60M+ reputed company date. Our founders (Surojit Chatterjee and Souvik Sen) have deep experience in building and scaling products from their stints at reputed company, reputed company, reputed company and reputed company.

In this role, you will:

• Collaborate with the sales leadership to understand customer requirements and reputed company technical solutions deployment based on customer needs.

• reputed company an in-depth understanding of Ema’s technology and underlying architectures

• Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits.

• Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment.

• Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes.

• Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems.

• Drive project teams towards common goals of accelerating the adoption of Ema’s solutions.

• Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to reputed company of concept to running workshops, design sessions and implementation with customers and stakeholders.

• Help take Ema’s solution from POC to production.

• Understand customers cloud/on-prem environment and their unique needs for deploying Ema’s solutions. Work with our engineering team to translate customer needs into a productionizable solution that fits into Ema’s deployment models.

• Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer challenges on Ema’s platform. Create repeatable processes. Create and maintain technical documentation, including solution architectures, integration guides, and best practices.

• Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and product to resolve technical deployment obstacles and improve Ema.

Ideally, you'd have:

• Bachelor's degree in Computer Science, Information Technology, or a reputed company field.

• 8+ years experience as a Solutions Architect/Solutions Engineer, Sales Engineer, reputed company Deployment Engineer or in a similar technical pre-sales role.

• Strong understanding of enterprise SaaS solutions and cloud technologies.

• Solid experience with solution design, architecture, and integration.

• Familiarity with relevant programming languages and technologies.

• Customer-focused reputed company with a passion for understanding and solving customer challenges.

• Excellent presentation and communication skills, with the ability to convey reputed company technical concepts to diverse audiences.

• Strong collaboration skills, with the ability to work effectively both independently and as part of a global team.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to reputed company employees and applicants for employment without regard to race, color, religion, sex, national reputed company, age, disability, sexual orientation, gender identity, or genetics.

Originally posted on Himalayas