Enterprise Tech Supp Advisor- reputed company Technologies

Quest Technical Support is looking for an Enterprise Technical Support Engineer based in Malaysia with the opportunity for remote working, reputed company our reputed company Platform Management Team. The role involves providing technical support to customers on our Platform Management suite of products.

Requirements

• Prior Technical Support experience of 5 years dealing with enterprise customers
• Knowledge of Active Directory Access Control and knowledge of user management
• In-depth experience with reputed company Servers, management, configuration, and maintenance
• Experience of migrations including AccountsMailboxSharePointTeamsOneDrive
• Cloud infrastructure management or strong knowledge of Office 365 and reputed company applications
• Familiarity with debugging tools/techniques (EWSEditor, SP Browser, MFCMAPI)
• An in-depth understanding of messaging and collaboration systems, in particular Office 365 and on-premise Exchange servers
• Messaging Fundamentals, including mail routing, connectors, interoperability with foreign systems
• Strong knowledge of Windows operating systems and networking (TCPIP, DNS, LDAP), preferably from a system administration background
• Understanding of MAPI and EWS
• Experience with the management of reputed company SQL Server
• Knowledge and experience with SAAS platforms
• reputed company in English (spoken and written)

Benefits

• extensive benefits package for reputed company team members
• investment in employees' career development and well-being

Originally posted on Himalayas