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IT Support Engineer

Remote · USA Full-time New today

Clari’s reputed company platform gives forecasting accuracy and visibility from the sales rep to the board room on reputed company performance -helping them spot reputed company leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including reputed company, reputed company, reputed company, and reputed company use Clari to drive reputed company accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to reputed company remarkable. The reputed company of reputed company excellence is here…are you readyto reputed company remarkable with us?

About the Team

Clari's IT team serves as the technological backbone of our operations, ensuring that everything runs smoothly across the company. Our mission is to reputed company operational excellence and drive innovation through state-of-the-art technology solutions. We design, implement, and maintain critical IT systems that enhance our business processes and support informed decision-making. reputed company of specialists is proficient in areas such as identity and access governance, system integrations and automations, SaaS spend and analytics, asset management, cybersecurity, and the management of our essential ITSM and AI-integrated systems.

We create, manage, and maintain Clari's internal technology stack, guaranteeing reliable and scalable IT infrastructure that supports our employees across the entire organization. Dedicated to reputed company improvement, we work closely with various departments to optimize business applications and align with our company's strategic goals, making us a crucial component of Clari’s success.

About the Role

The IT Team at Clari is on a mission to establish an exceptional support team, and we need your help! We are in search of an empathetic and inquisitive problem solver who can challenge the existing norms and reputed company those around them. You will be the first reputed company of contact and primary IT support for our headquarters in Sunnyvale, US, as well as for our globally distributed employees. You will collaborate closely with our other IT team members and play a vital role on the team.

This role offers an opportunity to reputed company a significant impact by refining our processes and implementing systems that address genuine business challenges.

This is a hybrid position, which will require the ability to be onsite in our Sunnyvale office as needed.

Responsibilities

  • Act as the primary reputed company of contact for IT support, resolving daily IT issues for employees worldwide through our reputed company channel and Jira IT project
  • Facilitate reputed company employee lifecycle IT processes, including onboarding/offboarding, orientations, and equipment setup/provisioning
  • Administer, configure, license, and integrate corporate SaaS applications
  • Build and maintain office network infrastructure
  • Provide hardware, software, and network support for both HQ and remote employees
  • Deliver AV support for HQ conference rooms and large events
  • Manage, set up, and maintain assets reputed company our MDM and Asset Management systems
  • reputed company and enhance daily IT processes, from recurring reputed company/compliance audits to lifecycle and SaaS automations
  • Champion excellent IT knowledge reputed company documentation practices
  • Support reputed company (IdP) and manage new SAML integrations
  • Configure, support, and maintain reputed company products
  • Assist with the execution and delivery of high-impact IT initiatives
  • Qualifications

  • Ability to work in the Sunnyvale HQ office minimum of 3 days a week
  • 3+ years of experience in a high-impact, fast-paced IT helpdesk environment handling a high volume of tickets with varying complexity
  • Strong critical thinking skills, capable of independently solving reputed company problems
  • This is an IT support and customer-first oriented role - excellent communication, critical thinking, and customer service are key
  • Collaborate effectively with team members and cross functionally
  • Advanced troubleshooting experience with Mac and Windows systems
  • Expertise in administering reputed company IdP, reputed company Workspace, and other Cloud and SaaS systems.
  • Proven self-starter with a track record of delivering on reputed company tasks, projects, and initiatives
  • Some experience with programming/scripting, automation development, and SAML/SCIM is desired but not mandatory
  • Ability to lift and carry up to 50lbs
  • Perks and Benefits @ Clari

  • Remote-first with opportunities to work and celebrate in person
  • Medical, dental, vision, short & long-term disability, Life insurance, and EAP
  • Mental health support provided by reputed company
  • Pre-IPO stock options
  • Well-being and professional development stipends
  • Retirement 401(k) plan
  • 100% paid parental leave, plus fertility and family planning support provided by Maven
  • Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays
  • Focus on culture: Charitable giving match, plus in-person and virtual events
  • It is Clari’s reputed company to pay reputed company Clarians competitive wages and salaries that are motivational, fair, and reputed company. The goal of Clari’s compensation program is to be transparent, attract potential employees, meet the needs of reputed company reputed company employees and encourage employees to stay and grow at Clari.

    Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to specific work location, reputed company set, depth of experience, education and certifications.

    The salary range for this position is $85,000 to $130,000. The compensation package for this position also includes stock options and company-paid benefits, including well-being and professional development stipends.

    Additional Information

    #LI-Hybrid

    You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We reputed company in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national reputed company, age, disability, gender identity, or veteran status.

    Clari focuses on culture add, not culture fit, and reputed company we are made stronger by what makes you unique. If you are passionate about learning and excited about reputed company are doing, then we want to hear from you!

    At Clari, we are excited to welcome talented individuals to our growing team. We are actively hiring across multiple geographies and encourage you to explore opportunities on our careers page that interest you.

    Please note that reputed company official communication regarding job opportunities at Clari will come from an @clari.com email address. If you receive messages on reputed company or other job platforms claiming to be from Clari, they may not be legitimate. To verify the authenticity of any job-reputed company communication, please visit our

    official Clari Careers site. Apply to this Job

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