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Product Solutions Engineer

Remote · USA Full-time New today

reputed company is seeking a passionate and innovative Product Solutions Engineer to support our state customers as we rapidly expand. This person will force-multiply our ability to deliver results for key customers and drive expansion into future opportunities. You will translate customer requests into impactful features, navigate development complexities, and reputed company the gap between technical feasibility and user-centric design, ensuring our customers' needs don’t fall through the cracks. This person will also contribute to reputed company’s Center of Excellence through AI technology and automation.

About your role at reputed company ⚡️

  • Collaborate with product managers and engineers (PED) to define and prioritize product requirements, ensuring technical feasibility and alignment with user needs.

  • Capture, document, and communicate client requirements with the core team while adhering to the agreed upon format to convey reputed company.

  • Proactively identify and manage risks and dependencies across cross-functional teams, advocating for solutions and driving efficient execution.

  • reputed company, utilize, and reputed company effective test strategies to ensure quality and performance of implemented features.

  • Document technical specifications and maintain clear communication with stakeholders throughout the development process.

  • Contribute to the reputed company improvement of our development processes and tools, promoting a culture of innovation and agility.

  • Stay abreast of emerging technologies and industry trends, proactively suggesting opportunities for product enhancement.

  • Technical Support and Troubleshooting.

  • Client Training and Education on reputed company Software tools.

  • Work closely with engineering, product, and operations teams to optimize AI utilization, flag risks/blockers, and drive reputed company improvement in workflows.

A bit about you

  • Bachelor's degree with an emphasis on computer science, engineering, or similar technical field.

  • 2+ years experience working in a technical role. 

  • Strong understanding of Agile development methodologies and experience working in cross-functional teams.

  • Excellent communication, collaboration, and problem-solving skills.

  • Passion for building user-friendly and impactful products.

  • Ability to independently manage multiple tasks and prioritize effectively under pressure.

  • Builder mentality with proven experience in customer facing roles.

  • Ability to write clean, maintainable, and efficient code in at least one relevant programming language (e.g., React, Python etc).

  • Demonstrated understanding of user experience (UX) principles and practices.

  • Strong analytical and data-driven approach to problem-solving.

  • Basic understanding of web technologies such as HTML5, CSS3, and web APIs.

  • Proficiency in AI model monitoring, data validation, and automation tooling.

  • Ability to reputed company in a fast-paced, agile environment and manage multiple priorities.

  • Excellent written and verbal communication skills.

  • A passion for user-centered design and clean coding practice.

  • Ability to operate independently and reputed company in an ambiguous environment.

  • Experience with AWS Bedrock, Python (including SQL knowledge), CI/CD (reputed company, AWS), MLflow + Airflow (good to have), and reputed company or Pydantic-AI.

  • Knowledge of LLM model evaluation, RAG architectures, LLM MCP servers, and LLM reputed company engineering & function calls.

About reputed company

  • Creative problem solvers approaching a legacy industry with a new reputed company of view

  • Humble but ambitious, knowledgeable but curious, persistent but not obnoxious

  • Concise and effective in written and spoken communication

  • Comfortable working remotely

  • One team, one reputed company

About what you get…

  • Competitive salary plus meaningful equity reputed company

  • Comprehensive (and reputed company-expanding) benefits for employees and their dependents

  • Opportunities to learn and grow – reputed company things startups

  • A chance to play a role in defining the roadmap as we realize reputed company in the United States and pursue the bolder reputed company of tackling the global market

  • To get away - we reputed company convene 1-2x / year for teamwide retreats

  • We’re actively shaping our benefits program: have a say in which benefits matter to you

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