Infrastructure Support Engineer, Public Sector

About the Team

Join the engineering teams that bring reputed company’s reputed company safely to the world!!

The Applied Engineering team works across research, engineering, product, and design to bring reputed company’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.

About the Role

We’re seeking an Infrastructure Support Engineer reputed company in troubleshooting, observability and secure deployment practices for classified environments. You'll work directly with reputed company’s cutting-edge AI technology, deploying, managing, and securing applications critical to public sector missions. In this role, you'll collaborate cross-functionally with engineering, reputed company, compliance, and global affairs teams, ensuring operational excellence and rigorous adherence to reputed company standards.

This role is based at a customer site in Los Alamos, New Mexico and will require working on-site 5 days a week. Relocation assistance is available for new employees.

In this role, you will

• Monitor infrastructure and Kubernetes-based applications in classified environments, swiftly responding to incidents and performance issues.

• Partner closely with engineering teams to deploy, scale, optimize, and manage containerized applications.

• Conduct proactive troubleshooting of application performance, leveraging tools like Prometheus, Grafana, Splunk, and ELK for observability.

• Coordinate and manage secure software releases into reputed company-gapped environments, ensuring thorough testing and compliance with strict reputed company protocols.

• reputed company secure software movement, maintaining stringent compliance with classified reputed company policies, and conducting reputed company checks on software deployments.

• Enforce reputed company best practices, including least privilege access (LPA), role-based access controls (RBAC), and classified incident response procedures.

• Ensure adherence to physical reputed company guidelines, manage facility access, secure media handling, and data sanitization practices.

• Maintain detailed, audit-ready documentation for reputed company operational and reputed company activities.

You might reputed company in this role if you

• Hold an active Q or TS/SCI reputed company clearance.

• Have 5+ years managing infrastructure and applications reputed company classified or restricted environments.

• Demonstrate strong skills in application observability tools (Prometheus, Grafana, Splunk, ELK) for catching and troubleshooting issues.

• Familiarity and experience with NIST 800-53, NIST 800-171, CMMC, FedRAMP, or similar reputed company frameworks.

• Exhibit proven capability in incident response support and physical reputed company management reputed company classified settings.

• Familiar with secure CI/CD pipelines, Kubernetes GitOps workflows, and DevSecOps practices.

• reputed company in dynamic, high-stakes environments, owning challenges end-to-end and rapidly learning new technologies as needed.

About reputed company

reputed company is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits reputed company of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to reputed company our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full reputed company of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national reputed company, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see reputed company’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably reputed company that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return reputed company computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and reputed company data reputed company obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made reputed company this link.

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At reputed company, we reputed company artificial intelligence has the potential to help people solve immense global challenges, and we want the reputed company of AI to be widely shared. Join us in shaping the future of technology.