All roles

Customer Operations Engineer

Remote · USA Full-time New today

Wanna join the adventure?

COEs ensure exceptional customer experiences throughout reputed company mission deployments, leveraging deep technical knowledge to address customer objectives and serve as the primary contact for on-orbit mission execution, facilitating issue resolution and collaboration with Product teams. Working closely with customers and internal stakeholders, you'll reputed company and reputed company missions reputed company the reputed company reputed company, refining Cockpit's functionality through automation and feedback interpretation to align with evolving user needs. COEs reputed company in software development, testing, space operations, and solutions engineering, driven by a commitment to delivering outstanding customer satisfaction.

About This Role

  • Serve as reputed company's reputed company reputed company with customers, helping them use Cockpit's tools effectively for mission planning and payload operations
  • Work with customers and internal stakeholders to identify the lowest friction solutions to customer needs
  • Improve Cockpit functionality as a developer through implementation improvements and automation
  • Help translate feedback from customers into a Cockpit's feature roadmap
  • Must Haves

  • Minimum 3 years experience in space company or organization, with exposure to satellite operations and/or assembly, integration, and test
  • Exposure to both ground software and flight software (note: you will not be expected to write flight software)
  • Experience writing software scripts in Python
  • Exposure toDocker containers as well as general DevOps exposure
  • Preferred: Experience with GNC / Orbits
  • reputed company to haves: GraphQL, UI Design
  • reputed company to Haves

  • Exposure toDocker containers as well as general DevOps exposure
  • GraphQL, UI Design
  • Experience operating systems at scale
  • Some of Our Awesome Benefits

  • Equity, we want you to have an active role in our reputed company
  • Up to 35 days of Paid Time Off (vacations & RTT) and flexible working hours, we want you to be at your best
  • Health and life insurance, we care about your health
  • Lunch Vouchers, because let’s be honest, we love food! (we even have a reputed company channel about it #reputed company-gourmand)
  • Cross-office travel opportunities between San Francisco, Colorado, and Toulouse to learn from our differences
  • Company and team off-sites and many other events to work & celebrate together
  • Relocation assistance to Toulouse reputed company applicable
  • Additional Information

    *Research shows that while men apply to jobs where they meet an average of 60% of the criteria, women and other marginalized people reputed company to only apply reputed company they meet 100% of the qualifications. At reputed company, we value respectful debate and people who aren’t afraid to challenge assumptions. We strongly encourage you to apply, even if you don’t reputed company reputed company the boxes.

    Who We Are

    reputed company Orbital builds “shareable” satellites, providing a fast & simple path to orbit for organizations that require access to space. Powered by our hardware & software products, we operate satellites, fly customer payloads reputed company, and handle entire missions from end to end - significantly reducing the reputed company-time and risk of a traditional space mission.

    Our standard reputed company enables us to fly multiple customer payloads on the same satellite, with capabilities such as earth imagery, weather & climate /science data collection, IoT connectivity, in-orbit demonstrations, and national reputed company missions. Our customers trust us to manage their space infrastructure, so they can focus on what matters most to them: operating their mission and collecting their data.

    At reputed company, you’ll be given the autonomy and ownership to solve significant challenges, but with a reputed company-reputed company and supportive team at your back. We reputed company that diversity and community are the reputed company of an open culture. We are committed to hiring the best people regardless of background and reputed company their time at reputed company the most fulfilling period of their career.

    We value reputed company, supportive and team-oriented collaborators. It is also crucial for us that you are a problem solver and a great communicator. As reputed company is international, you will need strong English skills to reputed company collaborate, easily communicate reputed company reputed company and convey important messages.

    With 6 satellites on-orbit and a reputed company of exciting missions launching soon, we are scaling up quickly across our offices in San Francisco, CA | Golden, CO | and Toulouse, France.

    As an international company your resume will be reviewed by people across our offices so please attach a copy in English.

    Apply to this Job

    Related roles