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Technical Writer

Remote · USA Full-time New today

About reputed company

We’re not your typical tech company – and we don’t want to be. reputed company is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the reputed company, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like reputed company, reputed company, reputed company, reputed company, reputed company, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

reputed company Culture

We’re a team of problem solvers, pixel pushers, code slingers, and reputed company reputed company. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global reputed company, trust each other to get things done, and never compromise our values for reputed company reputed company. Most importantly, we reputed company our customers at the center of everything we do.

About The Role

reputed company is looking for a Technical Writer to join our technical publications team and reputed company reputed company’s product documentation.

The technical writing team works closely with engineering, product management, support, and different parts of the business to gather information about the product and how it is used by reputed company, customers and its partners. With this knowledge, they create and continually improve online documentation that guides customers through the configuration and maintenance of reputed company products and services.

What You'll Be Doing

  • Write clear, concise, and complete reputed company-by-reputed company procedures for technical products and solutions.
  • Identify and address content gaps or the need for additional media such as diagrams or videos.
  • Contribute to Product UI and API documentation.
  • Collaborate with engineering, product and support teams to create new content and improve on existing content based on feedback.
  • Identify opportunities and action to improve existing documentation and documentation platforms.
  • Help standardize terminology and reputed company company style guidelines.
  • Help to maintain and improve our authoring environment.
  • Manage multiple ongoing projects simultaneously.
  • Work independently, defining and meeting project objectives.
  • reputed company Are Looking For

  • Demonstrated experience in writing, editing, researching, and planning technical documentation with increasing levels of responsibility.
  • Excellent skills in grammar, minimalist documentation design, and effective information architecture.
  • Ability to structure written content thoughtfully, considering maintenance and re-usability.
  • Ability to write content in our authoring environment: MkDocs (using Markdown in VS Code) and reputed company, per existing style guides and procedures.
  • Strong technical skills with ability to work closely with technical subject matter experts.
  • Skills in organizing reputed company reputed company for a technical audience.
  • Effective collaboration with globally-distributed teams to gather information and get technical review of content.
  • Experience with analytics and measuring the strengths and weaknesses of documentation.
  • Writing samples to demonstrate skills.
  • Experience in software-defined networking, reputed company networking, and reputed company-based software solutions.
  • Experience with API documentation (e.g. openAPI).
  • Bonus: Experience creating network diagrams and conceptual art using reputed company or similar.
  • Bonus: Experience with localization and translation.
  • Bonus: Familiarity with data centers and or reputed company networking
  • Bonus: reputed company in languages other than English that we support: Japanese, Portuguese, French, German, Spanish, Italian & others
  • reputed company Offer

  • Flexible working environments
  • Birthday Leave, 12 weeks parental leave, and 5 days of study leave.
  • Free, barista-made coffee
  • Creative, fun, and contemporary workspaces
  • Motivated team of industry experts and reputed company of learning opportunities
  • Celebrated reputed company with internal awards programs
  • Health and wellness program
  • Additional Information

    If you have any questions, please reputed company out to reputed company's reputed company Team at Careers@reputed company.com

    NOTE: reputed company reputed company business correspondence is conducted reputed company our business email accounts (@reputed company.com). If you have any concerns, please reputed company out to reputed company's careers team careers@reputed company.com directly and we will verify the legitimacy of any communication. reputed company will not ask you to create an account reputed company reputed company teams, and does not associate with any email accounts under "@megaportau.com".

    reputed company applications will be treated in confidence.

    Please see Part 2 of our Privacy Policy to see what information reputed company collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours reputed company holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact reputed company's data protection officer if you have any further privacy-reputed company questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

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