All roles

Field Engineer

Remote · USA Full-time New today

Role Overview:

Role Overview: Ampd Energy is looking for a Field Engineer to join our Service team and play a critical role in supporting and maintaining our clean energy technology across Singapore. This is a hands-on, customer-facing role that involves diagnosing and resolving technical issues, coordinating repairs, and ensuring our systems perform at their best in the field. You’ll be based remotely in Singapore and report to our Manager, Service Engineering (based in Hong Kong). This role is ideal for someone who thrives in a fast-paced, mission-driven environment, enjoys working autonomously within a team environment, and enjoys being on the front lines of clean energy innovation.

A day in the life:

You kick off your morning with a few calls and meetings (some with customers, others with internal teams) to align on priorities and resolve any open issues. A couple of times a week, you're out on-site, getting hands-on with equipment and supporting our partners directly. Between visits, you're remotely diagnosing and troubleshooting problems, keeping our systems running smoothly. You might spend part of the afternoon organizing spare parts in the warehouse or building out a troubleshooting guide to help other technicians work more efficiently. You're the face of Ampd in the field - solving problems, staying hands-on, and keeping things running smoothly.

What You’ll Do

  • Support: Provide remote and sometimes local expert technical support to customers, solving challenges and ensuring seamless product performance.
  • Deploy: Install and commission products on customer sites
  • Train: Teach our distributors and contractors how to service and use our products
  • Troubleshoot: Be an excellent problem solver to diagnose and root cause issues.
  • Document: Create/write up test reports, service reports, new knowledge base articles, and ticketing to organize issues.
  • Analyze: Help collect and analyze data regarding the product reliability, usability, and performance.
  • Innovate: Provide invaluable feedback to our engineering and sales team to improve our future products.
  • Who You Are

  • Hands-on Experience: Relevant experience working physically around high-power equipment. Proficient with electronic equipment, power tools, and troubleshooting electrical systems.
  • Educated: Trained as an Electrical Technician and/or Electrician, preferably with renewable energy systems
  • Licensed: Valid driver’s license with access to a vehicle (we provide a vehicle allowance and reimbursement for mileage).
  • Technical: Strong understanding of electrical inspection, testing procedures, and relevant regulations. Ability to read and understand electrical drawings and manuals.
  • Independent & Collaborative: Effective working both independently and as part of a team.
  • Fluent in written and spoken English; Cantonese and Mandarin are a plus.
  • A plus to have unrestricted/restricted electrical license
  • Apply to this Job

    Related roles

    Senior/Staff Infrastructure Engineer

    Remote · USA Full-time

    Senior/Staff DevOps Engineer

    Remote · USA Full-time

    Operations Associate - 6 Months fixed Term

    Remote · USA Full-time

    Logistics Executive

    Remote · USA Full-time

    Translators from English into Canadian French needed

    Remote · USA Full-time

    Growth Marketing Manager

    Remote · USA Full-time

    Support Engineer

    Remote · USA Full-time

    LILT | STEM experts needed - Brazil

    Remote · USA Full-time

    LILT | STEM experts needed - Indonesia

    Remote · USA Full-time

    Senior Frontend Engineer (UI) - No Code Transform (NCT)

    Remote · USA Full-time

    Remote Marketing Specialist – Social Media Customer Support, Data Reporting & Product Management for arenaflex

    Remote · USA Full-time

    Experienced Customer Service Representative – Full-Time and Part-Time Remote Opportunities for Exceptional Client Support and Sales Growth

    Remote · USA Full-time

    People Growth /knowledge management/

    Remote · USA Full-time

    Launch Your Career as a Remote Life Insurance Agent - No Experience Necessary, Comprehensive Training Provided

    Remote · USA Full-time

    Experienced Full Stack Data Entry Specialist – Remote Work Opportunity for Teens at arenaflex

    Remote · USA Full-time

    RN Central UM PRN Lev 3

    Remote · USA Full-time

    iOS Software Engineer, Siri Home Devices

    Remote · USA Full-time

    DSHS HCLA Adult Protective Services Investigator

    Remote · USA Full-time

    Fedex Work From Home $21 An Hour @ Click On Me!!

    Remote · USA Full-time

    Experienced Data Entry Clerk – Full Remote Opportunity with arenaflex

    Remote · USA Full-time