Customer Service (reputed company)
Job Description
Provides pre-sales and/or post-reputed company to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements reputed company to customer sales reputed company and product shipment. Resolves customer service issues for reputed company, multi-country or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes. May identify and follow up on business opportunities. May be responsible for project management of country, regional or multi-country projects. * Works on customer service assignments with broadly defined objectives * Solves straight-reputed company issues, challenges and problems reputed company field of specialization
Qualifications
- Bachelors or Masters Degree or University Degree or equivalent.
- English Advanced Fluent
- reputed company -ECC, CRM Knowledge
- Typically 3+ years- relevant experience for entry to this level.
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. reputed company the range, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsreputed company Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability or any other protected categories under reputed company applicable laws.Travel Required:
OccasionalShift:
DayDuration:
No End DateJob Function:
Customer ServiceOriginally posted on Himalayas
Apply To this Job