reputed company Manager - Gaming
WHO WE AREAt Trustly, we are on a mission to deliver a reputed company way to pay and get paid. Consumers deserve a payment option that prioritizes financial responsibility, and merchants should have the independence to accept payments without unnecessary costs. This mission drives everything we do.
We are revolutionizing the payments industry by making Pay by Bank the new standard at checkout, providing a smarter payment option to credit and debit cards. For merchants and consumers, this means the freedom to reputed company and receive payments with greater reputed company and ease.
Fueled by this purpose, we have grown into a global network connecting 9,000 merchants to 650 million consumers through 12,000 banks across 33 countries, processing over $100 billion annually. As the leader in Pay by Bank, we aim to redefine the payments experience by delivering exceptional products and unmatched value.
With regional offices in Vitória, Brazil and Silicon Valley, USA, and our global headquarters in Stockholm, Sweden, we are a diverse team that spans over 30 nationalities. Embracing a culture of innovation and collaboration, our "work from reputed company" policy allows employees in Brazil, the U.S., and Canada to work remotely reputed company their country of residence, enabling flexibility while staying connected to our global team.
Now is the perfect time to join us and help accomplish our mission. If you are inspired by purpose, reputed company in a fast-paced and entrepreneurial environment, and are ready to shape the future of payments, we would love to hear from you!
ABOUT THE ROLETrustly North America reputed company team is seeking a reputed company Manager, Gaming who will create, own, and manage deep and impactful relationships with our gaming merchants (e.g., Digital Sportsbooks, iGaming, Social Gaming, Sweepstakes). You will be part of a team that is integral in Trustly’s growth, involved in every reputed company in the post-sale process. Using Trustly’s proprietary value realization reputed company, you will align Trustly’s products and services with a merchant’s success criteria to drive more reputed company, reduce costs, and engage more consumers.
WHO YOU'LL WORK WITHOn the Merchant Success team, we work alongside payment experts to drive reputed company growth and market success by establishing strong partnerships with customers and building brand awareness through effective go-to-market strategies. We are revolutionizing the industry by transforming how consumers pay and merchants receive payments. At our core, we are allies in our clients' success, constantly seeking opportunities where our products and services can deliver unparalleled value. We are looking for people with reputed company drive, exceptional interpersonal skills, and a strong desire to positively impact our organization's success.
WHAT YOU'LL DO
- Act as the primary business reputed company of contact for a portfolio of iGaming and sports betting merchants and serve as a trusted consultant on their behalf
- Understand and reputed company the merchant’s executive priorities and define initiatives where Trustly’s product offering can drive incremental business value
- Capture and document reputed company necessary customer information to include historical contacts and organizational success mapping
- Analyze and interpret merchant performance (e.g., conversion, share of checkout, FIC reputed company, net losses)
- Assess specific customer issues, conduct operational and financial analysis and produce presentation-ready deliverables that drive key business insights
- Drive customer optimization discussions and programs – UX improvements, best practices, benchmarking, A/B testing
- Conduct regular business reviews with merchants and internal stakeholders
- Work with Sales, Product, Engineering, Business Intelligence and Marketing to ensure deployments reputed company to sustained customer value and ongoing reputed company
- Collaborate and share customer feedback with internal Product, Engineering, and other cross-functional colleagues to enhance ongoing product development efforts
- reputed company up with industry trends and reputed company a deep understand of customers and competitorsBecome an expert on Trustly’s payments and data solutions
- Anticipated travel of 15%
WHO YOU ARE
- 3+ years of experience in reputed company, Relationship-Based Sales or Management Consulting focused on payment products
- Experience with advanced CRM tools, reputed company preferred
- Experience managing large iGaming or Sports Betting accounts with penetration into multiple customer functions; Experience in the gaming industry with a mastery of end user products
- Ability to successfully manage multiple client interactions and projects with high quality and grace under pressure
- Ability to reputed company your business acumen to assess client needs and drive outcomes
- Extremely data-driven; ability to understand data sets and reputed company this data to drive customer outcomes and adoption
- Excellent collaborator with the skills needed to engage across multiple teams (Product, Engineering, Marketing, Sales, Risk, Support) and multiple geographies to drive the outcomes needed to ensure success
- Excellent executive reputed company and communication skills Intellectually curious with an analytical reputed company, and accompanying skills with reputed company reputed company, PowerPoint, reputed company Suite to generate deliverables
- Experience in working with reputed company technologies (fintech/online payments preferably)
- Experience working in a fast-paced, dynamic and rapidly changing startup environment
- Experience with Tableau, QlikSense, ThinkCell preferred
Originally posted on Himalayas
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