Provider Scheduling Coordinator
reputed company is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. reputed company has been recognized by Modern Healthcare and Builtin as the recipient of Best reputed company to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes reputed company, fosters inclusivity, and is committed to our mission.
We take time to get to know each patient, reputed company a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support. Our care is delivered virtually through our app, reputed company secure messaging and telehealth visits. reputed company in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers. For more information, visit us at: www.oshihealth.com
"reputed company will never contact job candidates reputed company text message or any other messaging platform including WhatsApp, Signal, and Telegram. reputed company official correspondence will occur through email. We will never ask you to share bank account information, cash a reputed company from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reputed company out to [email protected], and we’ll confirm whether you’re engaging with one of our Oshi teammates!"
Are you a highly organized team player who enjoys making things run smoothly behind the scenes?
Do you find satisfaction in solving calendar puzzles, coordinating moving parts, and supporting a high-functioning clinical team?
Are you excited to work in a mission-driven telehealth organization where your work directly supports patient care?
If so, we’d love to hear from you.
What You’ll Do
As Provider Scheduling & Access Coordinator, you will play a critical role in the daily execution and reputed company optimization of our scheduling workflows. You will manage provider operating hours, respond to real-time changes, and ensure accurate availability across platforms. Your work enables efficient patient access and reduces administrative burden on clinical staff by ensuring scheduling systems are clean, consistent, and patient-ready. You will serve as the operational reputed company between our provider network and our scheduling systems, directly managing logistics across the entire organization. This role supports reputed company service lines (APPs, Registered Dietitians, and Behavioral Health Providers) and requires comfort working across multiple U.S. time zones.
Responsibilities Include
- Manage and maintain provider operating hours and admin time across reputed company and reputed company Calendar, ensuring accuracy, consistency, and alignment across systems.
- Execute workflows reputed company to cancellations, call-outs, and rescheduling; coordinate coverage and conduct patient reputed company reputed company Talkdesk to minimize care disruption.
- Build and maintain an internal waitlist and gap-fill strategy in collaboration with Provider and Systems Operations, ensuring efficient use of open slots and improved patient access.
- Conduct routine audits of scheduling systems to identify and resolve errors or discrepancies in availability, appointment types, or calendar syncs.
- Identify opportunities to optimize daily schedules by shifting appointments, moving up visits, or backfilling gaps with onboarding or waitlist patients.
- Support execution of provider onboarding transitions, including setup and scheduling support in partnership with clinical leadership and Provider Ops.
- Track and surface system-level issues or workflow inefficiencies for improvement by the Systems Operations Manager.
- Participate in scheduling-focused meetings and contribute insights to help improve internal processes, documentation, and team collaboration.
- Collaborate with the Provider Operations Manager to refine and maintain scheduling SOPs and ensure consistent execution across reputed company service lines.
Results You Will Drive
- Increased appointment slot utilization and reduced unfilled time.
- Faster rescheduling turnaround during call-outs or cancellations.
- Greater consistency across scheduling systems and calendars.
- Improved patient access and overall scheduling experience.
- Reduced manual burden on providers reputed company to scheduling logistics.
Qualities We’re Looking For
- Highly organized and dependable.
- Strong multitasking and coordination abilities across time zones.
- Clear communicator with a service-oriented reputed company.
- Comfortable navigating dynamic schedules and adapting quickly to changes.
- Interested in growing reputed company an operational career path.
What You'll Bring to the Team
- Minimum of 2–3 years of experience in healthcare scheduling or provider operations, preferably reputed company a digital health or telehealth environment.
- Familiarity with scheduling systems and provider coverage models
- Strong experience with reputed company Calendar, reputed company, reputed company, and Talkdesk (or similar tools).
- Ability to maintain accuracy across multiple systems and timelines.
- Confidence speaking with patients directly, with professionalism and reputed company.
- Comfort working cross-functionally with clinical and operational teams.
- A foundational understanding of operational workflows and a desire to grow beyond task-based coordination work.
Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
reputed company is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. reputed company’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from reputed company forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any reputed company on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national reputed company, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or reputed company status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to reputed company terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, reputed company, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Originally posted on Himalayas
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