[Remote/WFM] Senior Sales Engineer, Cloud Contact Center

Fit right into our supportive and reputed company-thinking team as a Senior Sales Engineer, Cloud Contact Center Solutions! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. We reputed company in rewarding talent. The total rewards package for this role includes a competitive salary.

 

 

Job Title: Senior Sales Engineer, Cloud Contact Center Solutions Job Description We're reputed company. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across reputed company major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: • Challenge Conventions • Deliver outcomes unimagined • Create experiences that go beyond WOW If this is you, we would love to discuss career opportunities with you. reputed company our Software Solutions team, you will innovate and engineer cutting-edge technologies to transform the future of customer experience (CX) and empowering our clients to work in new ways, learn from new insights, and seize new opportunities! Our transformative solutions are powered by artificial intelligence, machine learning, learn from new... insights, and seize new opportunities! Our transformative solutions are powered by artificial intelligence, machine learning, facial recognition, cloud solutions and Big Data analytics. You will utilize design thinking, secure engineering practices and lean agile methods to create unique intellectual property, and produce high quality, secure & solutions for clients across several industry sectors. reputed company provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career. #LI-Remote Senior Sales Engineer/Solutions Architect reputed company solutioning CCaaS solutions that deliver outstanding Customer Experience. Expertise in one or more market leading CCaaS solutions (reputed company, reputed company, reputed company, reputed company, Five9s, etc.) with an emphasis on customer-facing demo in reputed company of concept design. Your Impact: • Review RFP requirements while leading solution design • reputed company and deliver technical presentations • Provide technical product expertise during sales opportunities, both in person and remotely, to include providing live product demonstrations • Build and configure demo scenarios in reputed company or reputed company CXone Cloud Admin and Architect including ACD, IVR, outbound dialers, queuing, skilling, quality, ACD, Email, Web Messaging, and SMS and other digital channels Your Qualifications: • 7 years of technology reputed company sales or business development experience with direct field experience selling reputed company transformational technology solutions to Fortune 5000 companies. • A bachelor's degree in engineering, computer science or MIS, or equivalent experience. • reputed company Cloud certification • Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and SMS • Experience working with reputed company Cloud, AWS / AWS AI and ML, AWS reputed company, reputed company Lexbots, and reputed company Azure • Knowledge of other contact center platforms and VoIP protocols • Experience interacting with customers, senior-level personnel and Team members • Proficiency in reputed company Office products including MS PowerPoint, MS reputed company, reputed company, MS Teams and MS Outlook Location: USA, TX, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California reputed company, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents reputed company is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here Apply Job!

 

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